[Bug 2114923] Re: Upon booting iso, no snaps are installed and desktop installer service crashes

Ernest Lotter 2114923 at bugs.launchpad.net
Wed Sep 3 09:41:00 UTC 2025


Verification:
-------------

Refer to https://bugs.launchpad.net/ubuntu-desktop-
provision/+bug/2114923/comments/25

** Description changed:

  [SRU] 2.71: https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/2118396
+ 
+ This issue was originally reported to be a snapd issue, however there is
+ no definitive fix on the snapd side to guarantee that another user
+ service that depends on seeding to be complete, does not start too
+ early. For this reason the recommendation was made to change the boot
+ sequence for the other service, and this is the definitive fix that was
+ made to livecd-rootfs (Ubuntu).
+ 
+ On the snapd side, some work was done to improve seeding speed, but this
+ is not in any way a definitive fix, it just decrease the likelihood of
+ encountering the problem on a slow system.
+ https://github.com/canonical/snapd/pull/15682
  
  [ Impact ]
  
  ...
  
  [ Test Plan ]
  
  ...
  
  ---original---
  
  Upon booting an ISO (I believe this may only happen with slow internet
  connections) there is (sometimes) NO snaps installed. Snapd is
  functional but snap info list lists no snaps. The desktop installer
  services crashes, and thus the installer never boots up. After *quite*
  some time (approx 5m) on this live iso, snaps were installed, and the
  installer icon then functional. I've attached the journalctl to help
  debugging.

** Description changed:

  [SRU] 2.71: https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/2118396
  
  This issue was originally reported to be a snapd issue, however there is
  no definitive fix on the snapd side to guarantee that another user
  service that depends on seeding to be complete, does not start too
  early. For this reason the recommendation was made to change the boot
  sequence for the other service, and this is the definitive fix that was
  made to livecd-rootfs (Ubuntu).
  
  On the snapd side, some work was done to improve seeding speed, but this
  is not in any way a definitive fix, it just decrease the likelihood of
  encountering the problem on a slow system.
  https://github.com/canonical/snapd/pull/15682
  
  [ Impact ]
  
- ...
+ When another service starts up and depends on snapd seeding to be done,
+ without enforcing a boot order that ensures seeding is complete (e.g.
+ `After=snapd.seeded.service`), snaps will be missing and this will lead
+ to failuires. This is the case for the installer ubuntu-desktop-
+ installer.service.
  
  [ Test Plan ]
  
- ...
+ Confirm that the definitive fix made for livecd-rootfs (Ubuntu) solves
+ the problem.
  
  ---original---
  
  Upon booting an ISO (I believe this may only happen with slow internet
  connections) there is (sometimes) NO snaps installed. Snapd is
  functional but snap info list lists no snaps. The desktop installer
  services crashes, and thus the installer never boots up. After *quite*
  some time (approx 5m) on this live iso, snaps were installed, and the
  installer icon then functional. I've attached the journalctl to help
  debugging.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/2114923

Title:
  Upon booting iso, no snaps are installed and desktop installer service
  crashes

Status in snapd:
  Fix Committed
Status in ubuntu-desktop-provision:
  Invalid
Status in livecd-rootfs package in Ubuntu:
  Fix Released

Bug description:
  [SRU] 2.71:
  https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/2118396

  This issue was originally reported to be a snapd issue, however there
  is no definitive fix on the snapd side to guarantee that another user
  service that depends on seeding to be complete, does not start too
  early. For this reason the recommendation was made to change the boot
  sequence for the other service, and this is the definitive fix that
  was made to livecd-rootfs (Ubuntu).

  On the snapd side, some work was done to improve seeding speed, but
  this is not in any way a definitive fix, it just decrease the
  likelihood of encountering the problem on a slow system.
  https://github.com/canonical/snapd/pull/15682

  [ Impact ]

  When another service starts up and depends on snapd seeding to be
  done, without enforcing a boot order that ensures seeding is complete
  (e.g. `After=snapd.seeded.service`), snaps will be missing and this
  will lead to failuires. This is the case for the installer ubuntu-
  desktop-installer.service.

  [ Test Plan ]

  Confirm that the definitive fix made for livecd-rootfs (Ubuntu) solves
  the problem.

  ---original---

  Upon booting an ISO (I believe this may only happen with slow internet
  connections) there is (sometimes) NO snaps installed. Snapd is
  functional but snap info list lists no snaps. The desktop installer
  services crashes, and thus the installer never boots up. After *quite*
  some time (approx 5m) on this live iso, snaps were installed, and the
  installer icon then functional. I've attached the journalctl to help
  debugging.

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