[Bug 2125181] [NEW] Upgrade incomplete. The upgrade has partially completed but there were errors during the upgrade process.

[TeMei Wang]

Public bug reported:

Could not calculate the upgrade 
An unresolvable problem occurred while calculating the upgrade. 

Gtk-Message: 15:59:07.314: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
[113127, Main Thread] WARNING: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:113127): Gtk-WARNING **: 15:59:07.348: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 15:59:07.348: Failed to load module "canberra-gtk-module"
[113127, Main Thread] WARNING: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:113127): Gtk-WARNING **: 15:59:07.349: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 15:59:07.349: Failed to load module "canberra-gtk-module"

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 6.8.0-83.83~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-83-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 19 15:58:38 2025
InstallationDate: Installed on 2023-03-24 (910 days ago)
InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
PackageArchitecture: all
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2025-09-19 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

** Attachment added: "main.log"
   https://bugs.launchpad.net/bugs/2125181/+attachment/5910297/+files/main.log

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https://bugs.launchpad.net/bugs/2125181

Title:
  Upgrade incomplete. The upgrade has partially completed but there were
  errors during the upgrade process.

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Could not calculate the upgrade 
  An unresolvable problem occurred while calculating the upgrade. 

  Gtk-Message: 15:59:07.314: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
  [113127, Main Thread] WARNING: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

  (firefox_firefox:113127): Gtk-WARNING **: 15:59:07.348: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
  Gtk-Message: 15:59:07.348: Failed to load module "canberra-gtk-module"
  [113127, Main Thread] WARNING: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

  (firefox_firefox:113127): Gtk-WARNING **: 15:59:07.349: GTK+ module /snap/firefox/6782/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
  GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
  Gtk-Message: 15:59:07.349: Failed to load module "canberra-gtk-module"

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 6.8.0-83.83~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-83-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 19 15:58:38 2025
  InstallationDate: Installed on 2023-03-24 (910 days ago)
  InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316)
  PackageArchitecture: all
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2025-09-19 (0 days ago)

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