[Bug 2125593] [NEW] do-release-upgrade: 503 Service Unavailable: https://help.ubuntu.com/community/ReportingBugs

[Osama Albahrani]

Public bug reported:

Hi, I ran `sudo do-release-upgrade -d` and noticed a url[1] in the
output gives the following message:

503 Service Unavailable
No server is available to handle this request.

[1]: https://help.ubuntu.com/community/ReportingBugs

ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: ubuntu-release-upgrader-core 1:25.04.18
ProcVersionSignature: Ubuntu 6.14.0-32.32-generic 6.14.11
Uname: Linux 6.14.0-32-generic aarch64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: arm64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports: 644:0:109:0:2025-09-24 18:16:43.790265875 +0300:2025-09-24 18:16:43.786478375 +0300:/var/crash/kdump_lock
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 24 18:34:49 2025
InstallationDate: Installed on 2025-09-10 (14 days ago)
InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release arm64 (20250415.3)
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug arm64 dist-upgrade plucky wayland-session

** Attachment added: "Command output"
   https://bugs.launchpad.net/bugs/2125593/+attachment/5911313/+files/do-release-upgrade.txt

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2125593

Title:
  do-release-upgrade: 503 Service Unavailable:
  https://help.ubuntu.com/community/ReportingBugs

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Hi, I ran `sudo do-release-upgrade -d` and noticed a url[1] in the
  output gives the following message:

  503 Service Unavailable
  No server is available to handle this request.

  [1]: https://help.ubuntu.com/community/ReportingBugs

  ProblemType: Bug
  DistroRelease: Ubuntu 25.04
  Package: ubuntu-release-upgrader-core 1:25.04.18
  ProcVersionSignature: Ubuntu 6.14.0-32.32-generic 6.14.11
  Uname: Linux 6.14.0-32-generic aarch64
  ApportVersion: 2.32.0-0ubuntu5.3
  Architecture: arm64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports: 644:0:109:0:2025-09-24 18:16:43.790265875 +0300:2025-09-24 18:16:43.786478375 +0300:/var/crash/kdump_lock
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Sep 24 18:34:49 2025
  InstallationDate: Installed on 2025-09-10 (14 days ago)
  InstallationMedia: Ubuntu 25.04 "Plucky Puffin" - Release arm64 (20250415.3)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2125593/+subscriptions