[Bug 2081610] Re: I was unable to upgrade from 22.4LTS to 24.4LTS

[Chris Guiver]

Marked INVALID as details provided show a system where updates have not
yet been applied (ie. support was needed), but primarily comment #2

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: Confirmed => Invalid

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https://bugs.launchpad.net/bugs/2081610

Title:
  I was unable to upgrade from 22.4LTS to 24.4LTS

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  I am having extreme difficulty upgrading to the latest Ubuntu LTS
  version

  I have below info inside /etc/apt/source.d

  # deb cdrom:[Ubuntu 22.04.3 LTS _Jammy Jellyfish_ - Release amd64
  (20230807.2)]/ jammy main restricted

  # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to
  # newer versions of the distribution.
  # REMOVE # COMMENT BELOW
  # deb http://archive.ubuntu.com/ubuntu jammy main
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy main restricted

  ## Major bug fix updates produced after the final release of the
  ## distribution.
  # REMOVE # COMMENT BELOW
  # deb http://archive.ubuntu.com/ubuntu jammy-updates main
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy-updates main restricted

  ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu
  ## team. Also, please note that software in universe WILL NOT receive any
  ## review or updates from the Ubuntu security team.
  # REMOVE # COMMENT BELOW
  #deb http://archive.ubuntu.com/ubuntu jammy universe
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy universe
  # REMOVE # COMMENT BELOW
  #deb http://archive.ubuntu.com/ubuntu jammy-updates universe
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy-updates universe

  ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu 
  ## team, and may not be under a free licence. Please satisfy yourself as to 
  ## your rights to use the software. Also, please note that software in 
  ## multiverse WILL NOT receive any review or updates from the Ubuntu
  ## security team.
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy multiverse
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy-updates multiverse

  ## N.B. software from this repository may not have been tested as
  ## extensively as that contained in the main release, although it includes
  ## newer versions of some applications which may provide useful features.
  ## Also, please note that software in backports WILL NOT receive any review
  ## or updates from the Ubuntu security team.
  # REMOVE # COMMENT BELOW
  #deb http://archive.ubuntu.com/ubuntu jammy-backports main universe
  # deb-src http://us.archive.ubuntu.com/ubuntu/ jammy-backports main restricted universe multiverse

  # REMOVE # COMMENT BELOW
  # deb http://archive.ubuntu.com/ubuntu jammy-security main
  # deb-src http://security.ubuntu.com/ubuntu jammy-security main restricted
  # REMOVE # COMMENT BELOW
  #deb http://archive.ubuntu.com/ubuntu jammy-security universe
  # deb-src http://security.ubuntu.com/ubuntu jammy-security universe
  # deb-src http://security.ubuntu.com/ubuntu jammy-security multiverse

  # This system was installed using small removable media
  # (e.g. netinst, live or single CD). The matching "deb cdrom"
  # entries were disabled at the end of the installation process.
  # For information about how to configure apt package sources,
  # see the sources.list(5) manual.

  and I have removed what I have inside the /etc/apt/sources.list.d/

  still facing the issue

  not sure what to do with this

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20 [origin: unknown]
  ProcVersionSignature: Ubuntu 6.8.0-45.45~22.04.1-generic 6.8.12
  Uname: Linux 6.8.0-45-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   600:117:124:37:2024-09-15 23:42:07.374251109 -0500:2024-09-15 23:42:07.374251109 -0500:/var/crash/_usr_lib_ubuntu-release-upgrader_check-new-release-gtk.1000.uploaded
   640:1000:124:363679:2024-09-15 23:42:05.874874823 -0500:2024-09-15 23:42:05.906875507 -0500:/var/crash/_usr_lib_ubuntu-release-upgrader_check-new-release-gtk.1000.crash
   644:1000:124:0:2024-09-15 23:42:05.874874823 -0500:2024-09-15 23:42:05.874874823 -0500:/var/crash/_usr_lib_ubuntu-release-upgrader_check-new-release-gtk.1000.upload
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Sep 21 19:32:38 2024
  InstallationDate: Installed on 2023-10-16 (341 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-09-22 (0 days ago)

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