[Bug 2141187] [NEW] trying to update from Ubuntu 22.04 to 24.04

[Antonio-P. Ubieto]

Public bug reported:

trying to upgrade from Ubuntu 22.04 to 24.04 with 'do-release-upgrade' I
get the following (approximate translation from Spanish to English
marked with <----):

No se ha podido calcular la actualización <---The update could not be
calculated

Se produjo un problema irresoluble al calcular la actualización. <---An
unsolvable problem arose when calculating the update.

Si nada de esto es aplicable, entonces informe de este error usando
el comando «ubuntu-bug ubuntu-release-upgrader-core» en una terminal.
Si quiere investigar el problema por su cuenta, los registros en
«/var/log/dist-upgrade» contienen detalles de la actualización; en
particular, consulte «main.log» y «apt.log». <---If none of the above applies, then report this bug using the command `ubuntu-bug ubuntu-release-upgrader-core` in a terminal.

If you want to investigate the problem yourself, the logs in
`/var/log/dist-upgrade` contain details of the upgrade; in particular,
check `main.log` and `apt.log`.


Restaurando el estado original del sistema <--- Restoring the system to its original state

Cancelando <--- Cancelling
Leyendo lista de paquetes... Finalizado <---Reading package lists... Completed
Creando árbol de dependencias... Finalizado <---Building dependency tree... Completed
Leyendo la información de estado... Finalizado <---Reading state information... Completed
=== Command detached from window (Sat Feb  7 18:06:06 2026) ===
=== Command terminated with exit status 1 (Sat Feb  7 18:06:16 2026) ===

Thanx and greetings.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 5.15.0-168.178-generic 5.15.193
Uname: Linux 5.15.0-168-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 640:0:137:1615877:2026-02-07 14:37:10.381497182 +0100:2026-02-07 14:37:08.325508091 +0100:/var/crash/_usr_bin_light-locker.0.crash
 640:0:137:330640:2026-02-07 14:37:13.661479803 +0100:2026-02-07 14:37:13.209482197 +0100:/var/crash/_usr_bin_xiccd.0.crash
 640:0:137:3791056:2026-02-07 14:38:14.825160383 +0100:2026-02-07 14:38:13.681166282 +0100:/var/crash/_usr_libexec_xdg-desktop-portal-gnome.0.crash
 640:0:137:379403:2026-02-07 11:40:24.140741495 +0100:2026-02-07 11:40:24.156741428 +0100:/var/crash/_usr_lib_xorg_Xorg.0.crash
Date: Sat Feb  7 17:44:06 2026
InstallationDate: Installed on 2015-09-22 (3790 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
PackageArchitecture: all
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2026-02-07 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

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https://bugs.launchpad.net/bugs/2141187

Title:
  trying to update from Ubuntu 22.04 to 24.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  trying to upgrade from Ubuntu 22.04 to 24.04 with 'do-release-upgrade'
  I get the following (approximate translation from Spanish to English
  marked with <----):

  No se ha podido calcular la actualización <---The update could not be
  calculated

  Se produjo un problema irresoluble al calcular la actualización.
  <---An unsolvable problem arose when calculating the update.

  Si nada de esto es aplicable, entonces informe de este error usando
  el comando «ubuntu-bug ubuntu-release-upgrader-core» en una terminal.
  Si quiere investigar el problema por su cuenta, los registros en
  «/var/log/dist-upgrade» contienen detalles de la actualización; en
  particular, consulte «main.log» y «apt.log». <---If none of the above applies, then report this bug using the command `ubuntu-bug ubuntu-release-upgrader-core` in a terminal.

  If you want to investigate the problem yourself, the logs in
  `/var/log/dist-upgrade` contain details of the upgrade; in particular,
  check `main.log` and `apt.log`.

  
  Restaurando el estado original del sistema <--- Restoring the system to its original state

  Cancelando <--- Cancelling
  Leyendo lista de paquetes... Finalizado <---Reading package lists... Completed
  Creando árbol de dependencias... Finalizado <---Building dependency tree... Completed
  Leyendo la información de estado... Finalizado <---Reading state information... Completed
  === Command detached from window (Sat Feb  7 18:06:06 2026) ===
  === Command terminated with exit status 1 (Sat Feb  7 18:06:16 2026) ===

  Thanx and greetings.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 5.15.0-168.178-generic 5.15.193
  Uname: Linux 5.15.0-168-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   640:0:137:1615877:2026-02-07 14:37:10.381497182 +0100:2026-02-07 14:37:08.325508091 +0100:/var/crash/_usr_bin_light-locker.0.crash
   640:0:137:330640:2026-02-07 14:37:13.661479803 +0100:2026-02-07 14:37:13.209482197 +0100:/var/crash/_usr_bin_xiccd.0.crash
   640:0:137:3791056:2026-02-07 14:38:14.825160383 +0100:2026-02-07 14:38:13.681166282 +0100:/var/crash/_usr_libexec_xdg-desktop-portal-gnome.0.crash
   640:0:137:379403:2026-02-07 11:40:24.140741495 +0100:2026-02-07 11:40:24.156741428 +0100:/var/crash/_usr_lib_xorg_Xorg.0.crash
  Date: Sat Feb  7 17:44:06 2026
  InstallationDate: Installed on 2015-09-22 (3790 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  PackageArchitecture: all
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2026-02-07 (0 days ago)

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