[Bug 2142391] Re: Attempting to create a user named root fails on 24.04.4

Olivier Gayot 2142391 at bugs.launchpad.net
Fri Feb 27 09:55:15 UTC 2026


Note that for advanced use cases, you can omit the autoinstall: identity
section completely and create users using cloud-init.

See https://canonical-subiquity.readthedocs-
hosted.com/en/latest/reference/autoinstall-reference.html#ai-user-data
for more info on that.

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https://bugs.launchpad.net/bugs/2142391

Title:
  Attempting to create a user named root fails on 24.04.4

Status in subiquity package in Ubuntu:
  New

Bug description:
  We used ansible to deploy Ubuntu 24.04.4 Desktop&Server automatically.
  During installation, we encountered the dialog, please refer to
  attached deploy_vm.png. And the log files under /var/log/installer are
  attached. Could you please help check it? Before this version, it
  always worked well. BTW, configs for this vm are as below: NVME disk,
  VMXNET3 network and EFI firmware. In fact, auto installation failed
  for all configs.

  Your help is greatly appreciated. Thanks.

  Winnie Yue

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