[Bug 2137594] [NEW] Upgrade 22.04 to 24.04 stops due to missing lib and again failing to install Thunderbird

[Vic Sperry]

Public bug reported:

A detailed log of my journey upgrading from Ubuntu 22.04 to 24.04, which
took more than a day is attached as ubu22-24.txt. I have a terrible
memory, so I capture everything, and YOU are the beneficiary. Enjoy!

I filed this bug because I made use of the suggestions I found at
https://discourse.ubuntu.com/t/knowledge-base-resolving-hard-upgrade-
issues/44443, which ultimately solved my problem.

I hope. I haven't rebooted my Ubuntu machine yet (crosses fingers).

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubuntu-release-upgrader-core 1:24.04.27
Uname: Linux 6.16.3-76061603-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports: 640:0:116:600477:2026-01-05 17:30:35.127446266 -0800:2026-01-05 17:30:35.106445829 -0800:/var/crash/thunderbird.0.crash
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan  6 13:17:21 2026
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm
 XDG_RUNTIME_DIR=<set>
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to noble on 2026-01-06 (1 days ago)
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2016-10-10T16:44:36.316000

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade noble third-party-packages wayland-session

** Attachment added: "ubu22-24.txt"
   https://bugs.launchpad.net/bugs/2137594/+attachment/5937853/+files/ubu22-24.txt

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https://bugs.launchpad.net/bugs/2137594

Title:
  Upgrade 22.04 to 24.04 stops due to missing lib and again failing to
  install Thunderbird

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  A detailed log of my journey upgrading from Ubuntu 22.04 to 24.04,
  which took more than a day is attached as ubu22-24.txt. I have a
  terrible memory, so I capture everything, and YOU are the beneficiary.
  Enjoy!

  I filed this bug because I made use of the suggestions I found at
  https://discourse.ubuntu.com/t/knowledge-base-resolving-hard-upgrade-
  issues/44443, which ultimately solved my problem.

  I hope. I haven't rebooted my Ubuntu machine yet (crosses fingers).

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ubuntu-release-upgrader-core 1:24.04.27
  Uname: Linux 6.16.3-76061603-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports: 640:0:116:600477:2026-01-05 17:30:35.127446266 -0800:2026-01-05 17:30:35.106445829 -0800:/var/crash/thunderbird.0.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan  6 13:17:21 2026
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm
   XDG_RUNTIME_DIR=<set>
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to noble on 2026-01-06 (1 days ago)
  VarLogDistupgradeXorgFixuplog:
   INFO:root:/usr/bin/do-release-upgrade running
   INFO:root:No xorg.conf, exiting
  modified.conffile..etc.default.apport:
   # set this to 0 to disable apport, or to 1 to enable it
   # you can temporarily override this with
   # sudo service apport start force_start=1
   enabled=0
  mtime.conffile..etc.default.apport: 2016-10-10T16:44:36.316000

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