[Bug 2138415] [NEW] ubuntu mate resolute installer (ubuntu-desktop-installer) claims no internet

[Chris Guiver]

Public bug reported:

This bug was filed against installer, but apport has filed against
ubiquity (hard coded?)

At jumping to terminal, I can ping 8.8.8.8 so internet is connected.
If I ping using DNS (eg. ping my ISP; iinet.net.au) I get name resolution errors.

So as to get file this bug report, I `sudo vi /etc/resolv.conf` and
added `nameserver 8.8.8.8` to the top of that file, so internet/DNS was
usable.

The applet on the top window of MATE screen still indicates that
networking is 'disabled', and whilst it gives me an option to 'enable
networking' it does nothing.

The installer will be having an issue due to something else I bet
(networking related) sorry.

ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 6.18.0-8.8-generic 6.18.0
Uname: Linux 6.18.0-8-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 25.10.2
CloudArchitecture: x86_64
CloudID: nocloud
CloudName: unknown
CloudPlatform: nocloud
CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
CurrentDesktop: MATE
Date: Thu Jan 15 01:13:54 2026
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
LiveMediaBuild: Ubuntu-MATE 26.04 LTS "Resolute Raccoon" - Daily amd64 (20260109)
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug resolute

** Summary changed:

- ubuntu mate resolote installer (ubuntu-desktop-installer) claims no internet
+ ubuntu mate resolute installer (ubuntu-desktop-installer) claims no internet

-- 
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https://bugs.launchpad.net/bugs/2138415

Title:
  ubuntu mate resolute installer (ubuntu-desktop-installer) claims no
  internet

Status in ubiquity package in Ubuntu:
  New

Bug description:
  This bug was filed against installer, but apport has filed against
  ubiquity (hard coded?)

  At jumping to terminal, I can ping 8.8.8.8 so internet is connected.
  If I ping using DNS (eg. ping my ISP; iinet.net.au) I get name resolution errors.

  So as to get file this bug report, I `sudo vi /etc/resolv.conf` and
  added `nameserver 8.8.8.8` to the top of that file, so internet/DNS
  was usable.

  The applet on the top window of MATE screen still indicates that
  networking is 'disabled', and whilst it gives me an option to 'enable
  networking' it does nothing.

  The installer will be having an issue due to something else I bet
  (networking related) sorry.

  ProblemType: Bug
  DistroRelease: Ubuntu 26.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 6.18.0-8.8-generic 6.18.0
  Uname: Linux 6.18.0-8-generic x86_64
  NonfreeKernelModules: zfs
  ApportVersion: 2.33.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 25.10.2
  CloudArchitecture: x86_64
  CloudID: nocloud
  CloudName: unknown
  CloudPlatform: nocloud
  CloudSubPlatform: seed-dir (/var/lib/cloud/seed/nocloud)
  CurrentDesktop: MATE
  Date: Thu Jan 15 01:13:54 2026
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz --- quiet splash
  LiveMediaBuild: Ubuntu-MATE 26.04 LTS "Resolute Raccoon" - Daily amd64 (20260109)
  ProcEnviron:
   LANG=C.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubiquity
  Symptom: installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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