[Bug 2139398] Re: Slow connectivity to Ubuntu ports mirrors from AWS ap-southeast-2
Alex Chaus
2139398 at bugs.launchpad.net
Fri Jan 30 08:09:06 UTC 2026
** Description changed:
Very slow throughput and occasional timeouts are observed when
- provisioning new Ubuntu 24.04 ARM servers in AWS (ap-southeast-2
+ provisioning new Ubuntu 24.04 T4g ARM servers in AWS (ap-southeast-2
region). The issue appears to affect connectivity to the following
mirrors:
- ap-southeast-2b.clouds.ports.ubuntu.com
- ap-southeast-2a.clouds.ports.ubuntu.com
- ports.ubuntu.com
+ Additional findings:
+
+ - The issue is reproducible across multiple new and existing T4g ARM instances on Ubuntu 24.04 and Ubuntu 22.04 images
+ - On x86 instances in the same region, Ubuntu repositories resolve to ap-southeast-2.ec2.archive.ubuntu.com, and download performance is normal
+
Environment:
- Platform: AWS EC2
- Region: ap-southeast-2 (Sydney)
- - Instance type: t4g.small (ARM / aarch64)
- - OS image: Ubuntu 24.04 default cloud image
+ - Instance type: T4g (ARM / aarch64)
+ - OS image: Ubuntu 24.04 / 20.04 default cloud image
Observed behaviour:
- Very low download throughput during apt update / package installation
- Provisioning delays / timeouts
- High latency and intermittent packet loss during ping tests
Workaround:
Switching to the AARNet mirror (mirror.aarnet.edu.au) significantly
improves throughput and provisioning completes normally
Additional notes:
- This behaviour appears consistent across multiple newly provisioned
and existing instances
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https://bugs.launchpad.net/bugs/2139398
Title:
Slow connectivity to Ubuntu ports mirrors from AWS ap-southeast-2
Status in apt package in Ubuntu:
New
Bug description:
Very slow throughput and occasional timeouts are observed when
provisioning new Ubuntu 24.04 T4g ARM servers in AWS (ap-southeast-2
region). The issue appears to affect connectivity to the following
mirrors:
- ap-southeast-2b.clouds.ports.ubuntu.com
- ap-southeast-2a.clouds.ports.ubuntu.com
- ports.ubuntu.com
Additional findings:
- The issue is reproducible across multiple new and existing T4g ARM instances on Ubuntu 24.04 and Ubuntu 22.04 images
- On x86 instances in the same region, Ubuntu repositories resolve to ap-southeast-2.ec2.archive.ubuntu.com, and download performance is normal
Environment:
- Platform: AWS EC2
- Region: ap-southeast-2 (Sydney)
- Instance type: T4g (ARM / aarch64)
- OS image: Ubuntu 24.04 / 20.04 default cloud image
Observed behaviour:
- Very low download throughput during apt update / package installation
- Provisioning delays / timeouts
- High latency and intermittent packet loss during ping tests
Workaround:
Switching to the AARNet mirror (mirror.aarnet.edu.au) significantly
improves throughput and provisioning completes normally
Additional notes:
- This behaviour appears consistent across multiple newly provisioned
and existing instances
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