[Bug 2143656] [NEW] Cannot upgrade from 22.04 to 24.04

[Florin Cristudor]

Public bug reported:

I am trying to upgrade from Ubuntu 22.04 to 24.04 and do-release-upgrade failed at the beginning with the error message:
Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

The package 'update-manager' is marked for removal but it is in the
removal deny list.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.20
ProcVersionSignature: Ubuntu 5.15.0-171.181-generic 5.15.196
Uname: Linux 5.15.0-171-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: Unity:Unity7:ubuntu
Date: Sun Mar  8 10:15:52 2026
InstallationDate: Installed on 2014-12-06 (4109 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2026-03-08 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2143656

Title:
  Cannot upgrade from 22.04 to 24.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I am trying to upgrade from Ubuntu 22.04 to 24.04 and do-release-upgrade failed at the beginning with the error message:
  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  The package 'update-manager' is marked for removal but it is in the
  removal deny list.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.20
  ProcVersionSignature: Ubuntu 5.15.0-171.181-generic 5.15.196
  Uname: Linux 5.15.0-171-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.10
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Sun Mar  8 10:15:52 2026
  InstallationDate: Installed on 2014-12-06 (4109 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2026-03-08 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2143656/+subscriptions