[Bug 2146422] Re: Installer UI crashed with ServerDisconnectedError

Dan Bungert 2146422 at bugs.launchpad.net
Thu Mar 26 15:15:29 UTC 2026


Please provide full steps to reproduce.  For example, these logs suggest
any interaction with the installer will produce this failure, when it's
plainly more specific than that.

Please provide steps on what you're doing within the installer.
Mentioning that refresh was taken is a big deal.

Please provide what ISO you're using.  I had to reverse engineer this
starting point by looking at the logs and observing what subiquity snap
was used to start and what snap was refreshed to.  So the starting iso
is 20260323 or so.  Also it's kind of strange to use the non-beta ISO
and report it as a beta blocker.


** Changed in: subiquity (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/2146422

Title:
  Installer UI crashed with ServerDisconnectedError

Status in subiquity package in Ubuntu:
  Incomplete

Bug description:
  I tried to install current resolute-live-server-riscv64.iso. subiquity
  26.04-beta+git12.e422d423 failed with the error below. Full logs
  appended.

  SnapUpdated: True 
  SourcePackage: subiquity
  Tags: subiquity
  Title: Installer UI crashed with ServerDisconnectedError
  Traceback:
   Traceback (most recent call last):
     File "/snap/subiquity/7156/lib/python3.12/site-packages/subiquity/client/client.py", line 426, in run
       await super().run()
     File "/snap/subiquity/7156/lib/python3.12/site-packages/subiquitycore/tui.py", line 390, in run
       await super().run()
     File "/snap/subiquity/7156/lib/python3.12/site-packages/subiquitycore/core.py", line 133, in run
       raise exc
     File "/snap/subiquity/7156/lib/python3.12/site-packages/subiquity/client/client.py", line 367, in start
       variant = await self.client.meta.client_variant.GET()
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
     File "/snap/subiquity/7156/lib/python3.12/site-packages/subiquity/common/api/client.py", line 75, in impl 
       async with make_request(
     File "/snap/subiquity/7156/usr/lib/python3.12/contextlib.py", line 210, in __aenter__
       return await anext(self.gen)
              ^^^^^^^^^^^^^^^^^^^^^
     File "/snap/subiquity/7156/lib/python3.12/site-packages/subiquity/common/api/client.py", line 168, in make_request
       async with session.request(
     File "/snap/subiquity/7156/usr/lib/python3/dist-packages/aiohttp/client.py", line 1187, in __aenter__
       self._resp = await self._coro
                    ^^^^^^^^^^^^^^^^
     File "/snap/subiquity/7156/usr/lib/python3/dist-packages/aiohttp/client.py", line 601, in _request
       await resp.start(conn)
     File "/snap/subiquity/7156/usr/lib/python3/dist-packages/aiohttp/client_reqrep.py", line 965, in start
       message, payload = await protocol.read()  # type: ignore[union-attr]
                          ^^^^^^^^^^^^^^^^^^^^^
     File "/snap/subiquity/7156/usr/lib/python3/dist-packages/aiohttp/streams.py", line 622, in read 
       await self._waiter
   aiohttp.client_exceptions.ServerDisconnectedError: Server disconnected

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