[Bug 2154333] [NEW] Unable to install Linux Headers

Wed May 27 03:43:03 UTC 2026

Public bug reported:

Release: Ubuntu 24.04.4 LTS
APT Version: 2.8.3

What I expected: The system to be able to update the OS automatically, or at least tell me exactly what was preventing it from updating Linux.
What actually happened: The system updater kept trying to update the Linux headers, failed, and gave an error message listing package names and later a kernel panic.

Description:

The stock system updater has been unable to update Linux for several
weeks now, giving this error:

Errors were encountered while processing:
 linux-headers-6.17.0-29-generic
 linux-headers-6.17.0-23-generic
 linux-headers-generic-hwe-24.04
 intel-ipu6-dkms
 linux-generic-hwe-24.04
 linux-image-6.17.0-29-generic
 linux-image-6.17.0-23-generic

This even caused a kernel panic last week after it attempted to auto-
update the kernel.  I'm brand new to Linux, so I had no idea what I was
supposed to do; I had to go into safe mode and figure out how to roll it
back.

Anyway, I just ran `sudo apt upgrade` on a whim, and I finally saw a log
I could use.  It looks like an error compiling the IPU6 driver due to an
incorrect compiler configuration.  I got this computer 6 weeks ago and
haven't done any native development on this machine, so I haven't
installed any conflicting GCC on this computer that I'm aware of.

Log attached.

apt-upgrade log:

Setting up linux-headers-6.17.0-23-generic (6.17.0-23.23~24.04.1) ...
/etc/kernel/header_postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.17.0-23-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.17.0-23-generic KERNELRELEASE=6.17.0-23-generic KERNEL
_SRC=/lib/modules/6.17.0-23-generic/build...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dkms autoinstall on 6.17.0-23-generic/x86_64 failed for ipu6-drivers(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
 * dkms: autoinstall for kernel 6.17.0-23-generic
   ...fail!
run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 11
dpkg: error processing package linux-headers-6.17.0-23-generic (--configure):
 installed linux-headers-6.17.0-23-generic package post-installation script subp
rocess returned error exit status 11
Setting up vim-common (2:9.1.0016-1ubuntu7.14) ...
dpkg: dependency problems prevent configuration of linux-headers-generic-hwe-24.
04:
 linux-headers-generic-hwe-24.04 depends on linux-headers-6.17.0-29-generic; how
ever:
  Package linux-headers-6.17.0-29-generic is not configured yet.

dpkg: error processing package linux-headers-generic-hwe-24.04 (--configure):
 dependency problems - leaving unconfigured
Setting up intel-ipu6-dkms (0~git202406240945.aecec2aa-0ubuntu2~24.04.3) ...
No apport report written because the error message indicates its a followup erro
r from a previous failure.
                          Removing old ipu6-drivers-0~git202406240945.aecec2aa-0
ubuntu2~24.04.3 DKMS files...
Deleting module ipu6-drivers-0~git202406240945.aecec2aa-0ubuntu2~24.04.3 complet
ely from the DKMS tree.
Loading new ipu6-drivers-0~git202406240945.aecec2aa-0ubuntu2~24.04.3 DKMS files.
..
Building for 6.17.0-23-generic 6.17.0-29-generic
Building initial module for 6.17.0-23-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dpkg: error processing package intel-ipu6-dkms (--configure):
 installed intel-ipu6-dkms package post-installation script subprocess returned 
error exit status 10
Setting up libldb2:amd64 (2:2.8.0+samba4.19.5+dfsg-4ubuntu9.6) ...
No apport report written because MaxReports is reached already
                                                              Setting up bind9-h
ost (1:9.18.39-0ubuntu0.24.04.5) ...
Setting up libevview3-3t64:amd64 (46.3.1-0ubuntu1.1) ...
Setting up samba-libs:amd64 (2:4.19.5+dfsg-4ubuntu9.6) ...
Setting up vim-tiny (2:9.1.0016-1ubuntu7.14) ...
dpkg: dependency problems prevent configuration of linux-generic-hwe-24.04:
 linux-generic-hwe-24.04 depends on linux-headers-generic-hwe-24.04 (= 6.17.0-29
.29~24.04.1); however:
  Package linux-headers-generic-hwe-24.04 is not configured yet.

dpkg: error processing package linux-generic-hwe-24.04 (--configure):
 dependency problems - leaving unconfigured
Setting up evince (46.3.1-0ubuntu1.1) ...
No apport report written because MaxReports is reached already
                                                              Setting up gir1.2-
evince-3.0:amd64 (46.3.1-0ubuntu1.1) ...
Setting up bind9-dnsutils (1:9.18.39-0ubuntu0.24.04.5) ...
Setting up libsmbclient0:amd64 (2:4.19.5+dfsg-4ubuntu9.6) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
Processing triggers for libc-bin (2.39-0ubuntu8.7) ...
Processing triggers for man-db (2.12.0-4build2) ...
Processing triggers for libglib2.0-0t64:i386 (2.80.0-6ubuntu3.8) ...
Processing triggers for libglib2.0-0t64:amd64 (2.80.0-6ubuntu3.8) ...
Processing triggers for dbus (1.14.10-4ubuntu4.1) ...
Processing triggers for desktop-file-utils (0.27-2build1) ...
Processing triggers for linux-image-6.17.0-29-generic (6.17.0-29.29~24.04.1) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.17.0-29-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.17.0-29-generic KERNELRELEASE=6.17.0-29-generic KERNEL
_SRC=/lib/modules/6.17.0-29-generic/build...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-29-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dkms autoinstall on 6.17.0-29-generic/x86_64 failed for ipu6-drivers(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
 * dkms: autoinstall for kernel 6.17.0-29-generic
   ...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.17.0-29-generic (--configure):
 installed linux-image-6.17.0-29-generic package post-installation script subpro
cess returned error exit status 11
No apport report written because MaxReports is reached already
                                                              Processing trigger
s for linux-image-6.17.0-23-generic (6.17.0-23.23~24.04.1) ...
/etc/kernel/postinst.d/dkms:
 * dkms: running auto installation service for kernel 6.17.0-23-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.17.0-23-generic KERNELRELEASE=6.17.0-23-generic KERNEL
_SRC=/lib/modules/6.17.0-23-generic/build...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dkms autoinstall on 6.17.0-23-generic/x86_64 failed for ipu6-drivers(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
 * dkms: autoinstall for kernel 6.17.0-23-generic
   ...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.17.0-23-generic (--configure):
 installed linux-image-6.17.0-23-generic package post-installation script subpro
cess returned error exit status 11
No apport report written because MaxReports is reached already
                                                              Errors were encoun
tered while processing:
 linux-headers-6.17.0-29-generic
 linux-headers-6.17.0-23-generic
 linux-headers-generic-hwe-24.04
 intel-ipu6-dkms
 linux-generic-hwe-24.04
 linux-image-6.17.0-29-generic
 linux-image-6.17.0-23-generic

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: apt 2.8.3
ProcVersionSignature: Ubuntu 6.17.0-23.23~24.04.1-generic 6.17.13
Uname: Linux 6.17.0-23-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 26 23:29:01 2026
InstallationDate: Installed on 2026-03-28 (60 days ago)
InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: apt
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apt (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug noble wayland-session

** Attachment added: "/var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/build/make.log"
   https://bugs.launchpad.net/bugs/2154333/+attachment/5973835/+files/make.log

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https://bugs.launchpad.net/bugs/2154333

Title:
  Unable to install Linux Headers

Status in apt package in Ubuntu:
  New

Bug description:
  Release: Ubuntu 24.04.4 LTS
  APT Version: 2.8.3

  What I expected: The system to be able to update the OS automatically, or at least tell me exactly what was preventing it from updating Linux.
  What actually happened: The system updater kept trying to update the Linux headers, failed, and gave an error message listing package names and later a kernel panic.

  Description:

  The stock system updater has been unable to update Linux for several
  weeks now, giving this error:

  Errors were encountered while processing:
   linux-headers-6.17.0-29-generic
   linux-headers-6.17.0-23-generic
   linux-headers-generic-hwe-24.04
   intel-ipu6-dkms
   linux-generic-hwe-24.04
   linux-image-6.17.0-29-generic
   linux-image-6.17.0-23-generic

  This even caused a kernel panic last week after it attempted to auto-
  update the kernel.  I'm brand new to Linux, so I had no idea what I
  was supposed to do; I had to go into safe mode and figure out how to
  roll it back.

  Anyway, I just ran `sudo apt upgrade` on a whim, and I finally saw a
  log I could use.  It looks like an error compiling the IPU6 driver due
  to an incorrect compiler configuration.  I got this computer 6 weeks
  ago and haven't done any native development on this machine, so I
  haven't installed any conflicting GCC on this computer that I'm aware
  of.

  Log attached.

  apt-upgrade log:

  Setting up linux-headers-6.17.0-23-generic (6.17.0-23.23~24.04.1) ...
  /etc/kernel/header_postinst.d/dkms:
   * dkms: running auto installation service for kernel 6.17.0-23-generic
  Sign command: /usr/bin/kmodsign
  Signing key: /var/lib/shim-signed/mok/MOK.priv
  Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

  Building module:
  Cleaning build area...
  make -j12 KERNELRELEASE=6.17.0-23-generic KERNELRELEASE=6.17.0-23-generic KERNEL
  _SRC=/lib/modules/6.17.0-23-generic/build...(bad exit status: 2)
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
  .0.crash'
  Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
  Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
  uild/make.log for more information.
  dkms autoinstall on 6.17.0-23-generic/x86_64 failed for ipu6-drivers(10)
  Error! One or more modules failed to install during autoinstall.
  Refer to previous errors for more information.
   * dkms: autoinstall for kernel 6.17.0-23-generic
     ...fail!
  run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 11
  dpkg: error processing package linux-headers-6.17.0-23-generic (--configure):
   installed linux-headers-6.17.0-23-generic package post-installation script subp
  rocess returned error exit status 11
  Setting up vim-common (2:9.1.0016-1ubuntu7.14) ...
  dpkg: dependency problems prevent configuration of linux-headers-generic-hwe-24.
  04:
   linux-headers-generic-hwe-24.04 depends on linux-headers-6.17.0-29-generic; how
  ever:
    Package linux-headers-6.17.0-29-generic is not configured yet.

  dpkg: error processing package linux-headers-generic-hwe-24.04 (--configure):
   dependency problems - leaving unconfigured
  Setting up intel-ipu6-dkms (0~git202406240945.aecec2aa-0ubuntu2~24.04.3) ...
  No apport report written because the error message indicates its a followup erro
  r from a previous failure.
                            Removing old ipu6-drivers-0~git202406240945.aecec2aa-0
  ubuntu2~24.04.3 DKMS files...
  Deleting module ipu6-drivers-0~git202406240945.aecec2aa-0ubuntu2~24.04.3 complet
  ely from the DKMS tree.
  Loading new ipu6-drivers-0~git202406240945.aecec2aa-0ubuntu2~24.04.3 DKMS files.
  ..
  Building for 6.17.0-23-generic 6.17.0-29-generic
  Building initial module for 6.17.0-23-generic
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
  .0.crash'
  Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
  Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
  uild/make.log for more information.
  dpkg: error processing package intel-ipu6-dkms (--configure):
   installed intel-ipu6-dkms package post-installation script subprocess returned 
  error exit status 10
  Setting up libldb2:amd64 (2:2.8.0+samba4.19.5+dfsg-4ubuntu9.6) ...
  No apport report written because MaxReports is reached already
                                                                Setting up bind9-h
  ost (1:9.18.39-0ubuntu0.24.04.5) ...
  Setting up libevview3-3t64:amd64 (46.3.1-0ubuntu1.1) ...
  Setting up samba-libs:amd64 (2:4.19.5+dfsg-4ubuntu9.6) ...
  Setting up vim-tiny (2:9.1.0016-1ubuntu7.14) ...
  dpkg: dependency problems prevent configuration of linux-generic-hwe-24.04:
   linux-generic-hwe-24.04 depends on linux-headers-generic-hwe-24.04 (= 6.17.0-29
  .29~24.04.1); however:
    Package linux-headers-generic-hwe-24.04 is not configured yet.

  dpkg: error processing package linux-generic-hwe-24.04 (--configure):
   dependency problems - leaving unconfigured
  Setting up evince (46.3.1-0ubuntu1.1) ...
  No apport report written because MaxReports is reached already
                                                                Setting up gir1.2-
  evince-3.0:amd64 (46.3.1-0ubuntu1.1) ...
  Setting up bind9-dnsutils (1:9.18.39-0ubuntu0.24.04.5) ...
  Setting up libsmbclient0:amd64 (2:4.19.5+dfsg-4ubuntu9.6) ...
  Processing triggers for hicolor-icon-theme (0.17-2) ...
  Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
  Processing triggers for libc-bin (2.39-0ubuntu8.7) ...
  Processing triggers for man-db (2.12.0-4build2) ...
  Processing triggers for libglib2.0-0t64:i386 (2.80.0-6ubuntu3.8) ...
  Processing triggers for libglib2.0-0t64:amd64 (2.80.0-6ubuntu3.8) ...
  Processing triggers for dbus (1.14.10-4ubuntu4.1) ...
  Processing triggers for desktop-file-utils (0.27-2build1) ...
  Processing triggers for linux-image-6.17.0-29-generic (6.17.0-29.29~24.04.1) ...
  /etc/kernel/postinst.d/dkms:
   * dkms: running auto installation service for kernel 6.17.0-29-generic
  Sign command: /usr/bin/kmodsign
  Signing key: /var/lib/shim-signed/mok/MOK.priv
  Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

  Building module:
  Cleaning build area...
  make -j12 KERNELRELEASE=6.17.0-29-generic KERNELRELEASE=6.17.0-29-generic KERNEL
  _SRC=/lib/modules/6.17.0-29-generic/build...(bad exit status: 2)
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
  .0.crash'
  Error! Bad return status for module build on kernel: 6.17.0-29-generic (x86_64)
  Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
  uild/make.log for more information.
  dkms autoinstall on 6.17.0-29-generic/x86_64 failed for ipu6-drivers(10)
  Error! One or more modules failed to install during autoinstall.
  Refer to previous errors for more information.
   * dkms: autoinstall for kernel 6.17.0-29-generic
     ...fail!
  run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
  dpkg: error processing package linux-image-6.17.0-29-generic (--configure):
   installed linux-image-6.17.0-29-generic package post-installation script subpro
  cess returned error exit status 11
  No apport report written because MaxReports is reached already
                                                                Processing trigger
  s for linux-image-6.17.0-23-generic (6.17.0-23.23~24.04.1) ...
  /etc/kernel/postinst.d/dkms:
   * dkms: running auto installation service for kernel 6.17.0-23-generic
  Sign command: /usr/bin/kmodsign
  Signing key: /var/lib/shim-signed/mok/MOK.priv
  Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der

  Building module:
  Cleaning build area...
  make -j12 KERNELRELEASE=6.17.0-23-generic KERNELRELEASE=6.17.0-23-generic KERNEL
  _SRC=/lib/modules/6.17.0-23-generic/build...(bad exit status: 2)
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
  .0.crash'
  Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
  Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
  uild/make.log for more information.
  dkms autoinstall on 6.17.0-23-generic/x86_64 failed for ipu6-drivers(10)
  Error! One or more modules failed to install during autoinstall.
  Refer to previous errors for more information.
   * dkms: autoinstall for kernel 6.17.0-23-generic
     ...fail!
  run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
  dpkg: error processing package linux-image-6.17.0-23-generic (--configure):
   installed linux-image-6.17.0-23-generic package post-installation script subpro
  cess returned error exit status 11
  No apport report written because MaxReports is reached already
                                                                Errors were encoun
  tered while processing:
   linux-headers-6.17.0-29-generic
   linux-headers-6.17.0-23-generic
   linux-headers-generic-hwe-24.04
   intel-ipu6-dkms
   linux-generic-hwe-24.04
   linux-image-6.17.0-29-generic
   linux-image-6.17.0-23-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: apt 2.8.3
  ProcVersionSignature: Ubuntu 6.17.0-23.23~24.04.1-generic 6.17.13
  Uname: Linux 6.17.0-23-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue May 26 23:29:01 2026
  InstallationDate: Installed on 2026-03-28 (60 days ago)
  InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: apt
  UpgradeStatus: No upgrade log present (probably fresh install)

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