[Bug 2154544] [NEW] sudo do-release-upgrade -d crashes but no errors are shown on the termina

[Grant]

Public bug reported:

I think the crash report has all the details.  I did a full upgrade to
make sure everything was up to date on my XUbuntu 24.04.4 LTS.  I
rebooted, logged in and then ran sudo do-release-upgrade -d.  It seemed
to download everything just fine and then simply crashed out.  I
captured the messages below before I had to close the - hmmm I'm going
to say tty as I didn't have to close the terminal.  It said x to destroy
or r to resurrect window.

Here is the message I captured.

Reading package lists... Done    
Building dependency tree... Done 
Reading state information... Done

Checking for installed snaps

Calculating snap size requirements

Updating repository information
Hit http://au.archive.ubuntu.com/ubuntu resolute InRelease                                                                                                                          
Hit http://au.archive.ubuntu.com/ubuntu resolute-updates InRelease                                                                                                                  
Hit http://au.archive.ubuntu.com/ubuntu resolute-backports InRelease                                                                                                                
Hit http://security.ubuntu.com/ubuntu resolute-security InRelease                                                                                                                   
Fetched 0 B in 0s (0 B/s)                                                                                                                                                           

Checking package manager
Reading package lists... Done    
Building dependency tree... Done 
Reading state information... Done

Calculating the changes

Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'. 


Restoring original system state

Aborting
Reading package lists... Done    
Building dependency tree... Done 
Reading state information... Done
=== Command terminated with exit status 1 (Fri May 29 15:45:13 2026) ===

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubuntu-release-upgrader-core 1:24.04.28
ProcVersionSignature: Ubuntu 6.8.0-124.124-generic 6.8.12
Uname: Linux 6.8.0-124-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Fri May 29 15:39:20 2026
InstallationDate: Installed on 2023-07-17 (1047 days ago)
InstallationMedia: Xubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to noble on 2026-05-29 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade noble

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https://bugs.launchpad.net/bugs/2154544

Title:
  sudo do-release-upgrade -d crashes but no errors are shown on the
  termina

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I think the crash report has all the details.  I did a full upgrade to
  make sure everything was up to date on my XUbuntu 24.04.4 LTS.  I
  rebooted, logged in and then ran sudo do-release-upgrade -d.  It
  seemed to download everything just fine and then simply crashed out.
  I captured the messages below before I had to close the - hmmm I'm
  going to say tty as I didn't have to close the terminal.  It said x to
  destroy or r to resurrect window.

  Here is the message I captured.

  Reading package lists... Done    
  Building dependency tree... Done 
  Reading state information... Done

  Checking for installed snaps

  Calculating snap size requirements

  Updating repository information
  Hit http://au.archive.ubuntu.com/ubuntu resolute InRelease                                                                                                                          
  Hit http://au.archive.ubuntu.com/ubuntu resolute-updates InRelease                                                                                                                  
  Hit http://au.archive.ubuntu.com/ubuntu resolute-backports InRelease                                                                                                                
  Hit http://security.ubuntu.com/ubuntu resolute-security InRelease                                                                                                                   
  Fetched 0 B in 0s (0 B/s)                                                                                                                                                           

  Checking package manager
  Reading package lists... Done    
  Building dependency tree... Done 
  Reading state information... Done

  Calculating the changes

  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'. 

  
  Restoring original system state

  Aborting
  Reading package lists... Done    
  Building dependency tree... Done 
  Reading state information... Done
  === Command terminated with exit status 1 (Fri May 29 15:45:13 2026) ===

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ubuntu-release-upgrader-core 1:24.04.28
  ProcVersionSignature: Ubuntu 6.8.0-124.124-generic 6.8.12
  Uname: Linux 6.8.0-124-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Fri May 29 15:39:20 2026
  InstallationDate: Installed on 2023-07-17 (1047 days ago)
  InstallationMedia: Xubuntu 23.04 "Lunar Lobster" - Release amd64 (20230417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to noble on 2026-05-29 (0 days ago)

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