How to fix stuck in infinite boot loop under EFI RT service set time interface test item with HPE

[Huang, Rachel]

Hi Alex,

If I chose the “All Batch Tests” option to test using this tool, and then the tests will start and I will see a progress dialog box and it will take a few minutes to run through some tests, but the system will be stuck in the boot loop under EFI RT service set time interface(picture as below).
Unfortunately, I doesn’t get any report.log  because system run into a problem.
Meanwhile, I also can choose to select individual to run then see a progress dialog box and then system will be stuck in the boot loop under EFI RT service set time interface as well.


BRs,
Rachel
From: Alex Hung <alex.hung at canonical.com>
Sent: 20 January 2022 13:24
To: Huang, Rachel <rachel.huang at hpe.com>
Cc: Huang, Bryan <bryanhuang at hpe.com>; Chang, Alvin (HPE DVT UEFI) <achang at hpe.com>; fwts-devel at lists.ubuntu.com
Subject: Re: How to fix stuck in infinite boot loop under EFI RT service set time interface test item with HPE

Hi Rachel,

There should be more log files like "results.log" in fwts-live usb disk. These logs can provide more information for further analysis.

On Wed, Jan 19, 2022 at 7:34 PM Huang, Rachel <rachel.huang at hpe.com<mailto:rachel.huang at hpe.com>> wrote:
Add FWTS team in mail loop

From: Huang, Rachel
Sent: 19 January 2022 11:18
To: alex.hung at canonical.com<mailto:alex.hung at canonical.com>
Cc: Huang, Bryan <bryanhuang at hpe.com<mailto:bryanhuang at hpe.com>>; Chang, Alvin (HPE DVT UEFI) <achang at hpe.com<mailto:achang at hpe.com>>
Subject: How to fix stuck in infinite boot loop under EFI RT service set time interface test item with HPE

Hi Alex,

Could you help to give us some suggestions about #9#13?


1. Insert Ubuntu FWTS live usb key in SUT
2. Boot into RBSU
3. Select System Default Options
4. Set "Restore Default System Settings" to "Yes, restore the default settings."
5. Wait system reboot and restore default settings
6. Press "F11" during POST to boot to one-time boot menu
7. Select Ubuntu FWTS live usb key in one-time boot menu
8. Select "All Batch Tests" then "OK" to start test
[cid:image003.jpg at 01D80E05.6F524E80]
9. System will stuck in boot loop under UEFI RT service set time interface cases
[cid:image001.png at 01D80E01.ECBBDAC0]
10. Reboot SUT
11. Select Ubuntu FWTS live usb key in one-time boot menu
12. Select " Select Individual Tests" then "OK" to start test
13. System will stuck in boot loop under UEFI RT service set time interface cases as well

*Ubuntu FWTS version: V21.12.00.
* Ubuntu FWTS version: V21.05.00.



BRs,
Rachel


--
Cheers,
Alex Hung
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