Yet another (relatively small) UX question

[Nick Boettcher]

Let me upload them again. Please hold caller...


On 31/01/2013 13:14, Gary Poster wrote:
> Thank you very much, Nick and Greg.  Unfortunately I can't see the 
> images either in Google Drive or when I download the file. Locally in 
> Image Viewer, I get this warning: Error interpreting JPEG image file 
> (Not a JPEG file: starts with 0x00 0x05)
>
> Can anyone confirm?
>
> Gary
>
> On 01/31/2013 07:56 AM, Nick Boettcher wrote:
>> We have a couple of items up for discussion/comment:
>>
>> *Bug 1110515 *:
>> https://drive.google.com/a/canonical.com/#folders/0B1IM--9A1RkTSWpBUWZHWW9IUVU 
>>
>>
>> Is there anything more we can tell our users? Do we know if the
>> connecting system isn't communicating or the user has entered their
>> details incorrectly?
>>
>>
>> *Bug 1104105* :
>> https://drive.google.com/a/canonical.com/#folders/0B1IM--9A1RkTdlJhX3ozb0hBaDA 
>>
>>
>> I'm not a copywriter so the wording in these is an attempt at what they
>> could say - trying to be more friendly and less "I'm a robot". Are they
>> communicating what we need to say or do they need something 
>> more/different?
>>
>>
>> Please feel free to either comment by return email or add your comments
>> to the documents.
>>
>> Cheers,
>> Nick.
>>
>>
>>
>>
>> On 31/01/2013 10:06, Nick Boettcher wrote:
>>> Morning Gary.
>>>
>>> Hopefully by the time you read this we'll be well underway finding
>>> possible solutions to all three. Bugs 1110515 and 1104105 are the
>>> easiest to tackle so Greg and I are onto those first thing. Landscape
>>> we've already discussed and I've read through your and Kapil's notes.
>>> That will take a bit longer to provide a solution so while Greg does
>>> his finishing touches to the first two I'll continue refine what
>>> you've already seen before he gets let lose on it.
>>>
>>> We'll put our work up for comment as soon as we have each part done.
>>> I'll probably have some questions to throw at you but we'll at least
>>> have something visual to reference.
>>>
>>> Cheers,
>>> Nick
>>>
>>>
>>>
>>>
>>> On 31/01/2013 01:46, Gary Poster wrote:
>>>> Hey Nick.
>>>>
>>>> Could you also include bug 1110515 as something we would like your
>>>> input on?  "If GUI cannot connect to WS on launch, screen remains 
>>>> blank"
>>>>
>>>> https://bugs.launchpad.net/juju-gui/+bug/1110515
>>>>
>>>> This adds to the stuff we've already thrown at you, which includes
>>>> the Landscape changes, as well as bug 1104105 ("GUI fails silently on
>>>> various browsers").
>>>>
>>>> https://bugs.launchpad.net/juju-gui/+bug/1104105
>>>>
>>>> And you have that small complete re-think of the GUI UX as well. :-)
>>>>
>>>> Maybe we should talk over priority for the three relatively small
>>>> "soon" bits tomorrow before the daily call?
>>>>
>>>> Thanks
>>>>
>>>> Gary
>>>
>>>
>>
>