[Bug 446813] Re: no sound after upgrade (9.04->9.10). ubuntu AMD64
xigen
ldap86 at hotmail.com
Mon Apr 5 17:29:23 UTC 2010
Dear Jeremy,
You read my mind.
I have 9.10 and I will begin testing this week.
Best regards,
MW
PS: Thank you so much for the follow up - I truly appreciate your
efforts.
On Mon, Apr 5, 2010 at 7:06 AM, Jeremy Foshee
<jeremy.foshee at canonical.com>wrote:
> Hi xigen,
>
> This bug was reported a while ago and there hasn't been any activity in it
> recently. We were wondering if this is still an issue? Can you try with the
> latest development release of Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal
> (Applications->Accessories->Terminal). It will automatically gather and
> attach updated debug information to this report.
>
> apport-collect -p linux 446813
>
> Also, if you could test the latest upstream kernel available that would be
> great. It will allow additional upstream developers to examine the issue.
> Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've
> tested the upstream kernel, please remove the 'needs-upstream-testing' tag.
> This can be done by clicking on the yellow pencil icon next to the tag
> located at the bottom of the bug description and deleting the
> 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you
> inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-sound
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
> --
> no sound after upgrade (9.04->9.10). ubuntu AMD64
> https://bugs.launchpad.net/bugs/446813
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> AMD64, Delta66 audio card, ubuntu 9.10
>
> Audio worked perfectly in 9.04 and fails upon upgrade.
>
> https://help.ubuntu.com/community/SoundTroubleshootingProcedure .. OK.
> Here we go.
>
> 1) Alsa upgrade -- check
> 2) terminal -- check
> 3) wget -O alsa-info.sh http://212.20.107.51/alsa-info.sh and bash
> alsa-info.sh --pastebin
> http://pastebin.ca/1605557
>
> 4) (long command)
> Your ALSA information is located at http://pastebin.ca/1605557
>
> Please inform the person helping you.
>
> wilson at wilson-desktop:~$ cat /proc/asound/cards; sudo aptitude install
> gnome-alsamixer asoundconf-gtk alsa-utils flashplugin-nonfree-extrasound;
> asoundconf list; aplay -l; sudo lshw -C sound; ls -lart /dev/snd; cat
> /dev/sndstat; lspci -nn; sudo which alsactl; lsmod | grep snd
> 0 [M66 ]: ICE1712 - M Audio Delta 66
> M Audio Delta 66 at 0xb800, irq 17
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> Reading extended state information
> Initializing package states... Done
> Couldn't find any package whose name or description matched
> "flashplugin-nonfree-extrasound"
> Couldn't find any package whose name or description matched
> "flashplugin-nonfree-extrasound"
> No packages will be installed, upgraded, or removed.
> 0 packages upgraded, 0 newly installed, 0 to remove and 1 not upgraded.
> Need to get 0B of archives. After unpacking 0B will be used.
> Writing extended state information... Done
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> Reading extended state information
> Initializing package states... Done
>
> asoundconf: command not found
> **** List of PLAYBACK Hardware Devices ****
> card 0: M66 [M Audio Delta 66], device 0: ICE1712 multi [ICE1712 multi]
> Subdevices: 0/1
> Subdevice #0: subdevice #0
> *-multimedia
> description: Multimedia audio controller
> product: ICE1712 [Envy24] PCI Multi-Channel I/O Controller
> vendor: VIA Technologies Inc.
> physical id: 7
> bus info: pci at 0000:01:07.0
> version: 02
> width: 32 bits
> clock: 33MHz
> capabilities: pm bus_master cap_list
> configuration: driver=ICE1712 latency=32
> resources: irq:17 ioport:b800(size=32) ioport:b400(size=16)
> ioport:b000(size=16) ioport:ac00(size=64)
> total 0
> crw-rw----+ 1 root audio 116, 2 2009-10-08 15:15 timer
> crw-rw----+ 1 root audio 116, 3 2009-10-08 15:15 seq
> crw-rw----+ 1 root audio 116, 6 2009-10-08 15:15 controlC0
> drwxr-xr-x 2 root root 60 2009-10-08 15:15 by-path
> drwxr-xr-x 3 root root 160 2009-10-08 15:15 .
> crw-rw----+ 1 root audio 116, 4 2009-10-08 15:51 pcmC0D0p
> crw-rw----+ 1 root audio 116, 5 2009-10-08 15:51 pcmC0D0c
> drwxr-xr-x 16 root root 3740 2009-10-08 16:44 ..
> Sound Driver:3.8.1a-980706 (ALSA v1.0.20 emulation code)
> Kernel: Linux wilson-desktop 2.6.31-12-generic #41-Ubuntu SMP Wed Oct 7
> 19:37:12 UTC 2009 x86_64
> Config options: 0
>
> Installed drivers:
> Type 10: ALSA emulation
>
> Card config:
> M Audio Delta 66 at 0xb800, irq 17
>
> Audio devices:
> 0: ICE1712 multi (DUPLEX)
>
> Synth devices: NOT ENABLED IN CONFIG
>
> Midi devices: NOT ENABLED IN CONFIG
>
> Timers:
> 31: system timer
>
> Mixers:
> 0: ICE1712 - multitrack
> 00:00.0 Memory controller [0580]: nVidia Corporation CK804 Memory
> Controller [10de:005e] (rev a4)
> 00:01.0 ISA bridge [0601]: nVidia Corporation CK804 ISA Bridge [10de:0050]
> (rev f1)
> 00:01.1 SMBus [0c05]: nVidia Corporation CK804 SMBus [10de:0052] (rev a2)
> 00:02.0 USB Controller [0c03]: nVidia Corporation CK804 USB Controller
> [10de:005a] (rev a2)
> 00:02.1 USB Controller [0c03]: nVidia Corporation CK804 USB Controller
> [10de:005b] (rev a4)
> 00:06.0 IDE interface [0101]: nVidia Corporation CK804 IDE [10de:0053] (rev
> f3)
> 00:07.0 IDE interface [0101]: nVidia Corporation CK804 Serial ATA
> Controller [10de:0054] (rev f3)
> 00:08.0 IDE interface [0101]: nVidia Corporation CK804 Serial ATA
> Controller [10de:0055] (rev f3)
> 00:09.0 PCI bridge [0604]: nVidia Corporation CK804 PCI Bridge [10de:005c]
> (rev f2)
> 00:0a.0 Bridge [0680]: nVidia Corporation CK804 Ethernet Controller
> [10de:0057] (rev f3)
> 00:0b.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d]
> (rev f3)
> 00:0c.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d]
> (rev f3)
> 00:0d.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d]
> (rev f3)
> 00:0e.0 PCI bridge [0604]: nVidia Corporation CK804 PCIE Bridge [10de:005d]
> (rev a3)
> 00:18.0 Host bridge [0600]: Advanced Micro Devices [AMD] K8
> [Athlon64/Opteron] HyperTransport Technology Configuration [1022:1100]
> 00:18.1 Host bridge [0600]: Advanced Micro Devices [AMD] K8
> [Athlon64/Opteron] Address Map [1022:1101]
> 00:18.2 Host bridge [0600]: Advanced Micro Devices [AMD] K8
> [Athlon64/Opteron] DRAM Controller [1022:1102]
> 00:18.3 Host bridge [0600]: Advanced Micro Devices [AMD] K8
> [Athlon64/Opteron] Miscellaneous Control [1022:1103]
> 01:01.0 FireWire (IEEE 1394) [0c00]: VIA Technologies, Inc. VT6306 Fire II
> IEEE 1394 OHCI Link Layer Controller [1106:3044] (rev c0)
> 01:07.0 Multimedia audio controller [0401]: VIA Technologies Inc. ICE1712
> [Envy24] PCI Multi-Channel I/O Controller [1412:1712] (rev 02)
> 05:00.0 VGA compatible controller [0300]: nVidia Corporation G96 [GeForce
> 9500 GT] [10de:0640] (rev a1)
> /sbin/alsactl
> snd_ice1712 69572 2
> snd_ice17xx_ak4xxx 4320 1 snd_ice1712
> snd_ak4xxx_adda 9472 2 snd_ice1712,snd_ice17xx_ak4xxx
> snd_cs8427 9376 1 snd_ice1712
> snd_ac97_codec 125720 1 snd_ice1712
> snd_pcm_oss 44704 0
> snd_mixer_oss 18976 1 snd_pcm_oss
> snd_pcm 93160 4 snd_ice1712,snd_ac97_codec,snd_pcm_oss
> snd_page_alloc 10928 1 snd_pcm
> ac97_bus 2176 1 snd_ac97_codec
> snd_i2c 6464 2 snd_ice1712,snd_cs8427
> snd_mpu401_uart 8480 1 snd_ice1712
> snd_seq_dummy 3460 0
> snd_seq_oss 33440 0
> snd_seq_midi 8192 0
> snd_rawmidi 27360 2 snd_mpu401_uart,snd_seq_midi
> snd_seq_midi_event 8448 2 snd_seq_oss,snd_seq_midi
> snd_seq 60608 6
> snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_seq_midi_event
> snd_timer 26992 2 snd_pcm,snd_seq
> snd_seq_device 8308 5
> snd_seq_dummy,snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
> snd 77096 17
> snd_ice1712,snd_ak4xxx_adda,snd_cs8427,snd_ac97_codec,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_i2c,snd_mpu401_uart,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
> soundcore 9088 1 snd
>
>
> 5) yes... posted (above)
>
> 6) Experiment with the audio settings in gnome-alsamixer and asoundconf-gtk
> until you get sound (hopefully)
> Tried it (* several times)
> See: http://ubuntuforums.org/newreply.php?do=newreply&noquote=1&p=8074382
>
> (hmmmm... strange)...
> wilson at wilson-desktop:~$ asoundconf-gtk
> sh: /usr/bin/asoundconf: not found
> You need to make sure asoundconf is active!
> By default, asoundconf's configuration file is ~/.asoundrc.asoundconf
> and must be included in ~/.asoundrc. Open this file to make sure it is!
>
> 7) ... check.
> Make sure to set all channels to high volume levels in gnome-alsamixer.
> Make sure the different speakers (especially 'Front', 'Master', and 'PCM")
> are NOT muted and NOT set to low volume levels in gnome-alsamixer.
>
> 8) no sound -- speakers or headphones.
>
> 9) The sys boots to ubuntu only.
>
> 10) not sure how this works
>
> 11) theme = 'no sound'
>
> 12) same result -- no sound.
>
> 13) If you happen to have two sound-cards installed in your pc, one
> integrated into the motherboard and one inserted into a PCI slot, then try
> removing the PCI audio-card, reboot your pc and retest sound using only the
> motherboard's sound-chip.
> hmmm .. I wanted to avoid that.
> the sys worked just fine with 9.04
>
> 14) white box. AMD64
>
>
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/446813/+subscribe
>
>
--
no sound after upgrade (9.04->9.10). ubuntu AMD64
https://bugs.launchpad.net/bugs/446813
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