[Bug 474380] Re: Laptop appears to suspend but on resume black screen

Sat Apr 24 21:48:13 UTC 2010

Sorry. I can't determine the state of the bug yet. The Live CD also
fails.

Am having to run 10.04 in safe graphics mode. In this mode, the bug
has been fixed but I don't know if it's really fixed until I get
Compiz working again.

Here is the bug that's stopping me.

 https://bugs.launchpad.net/bugs/567621
 https://bugs.launchpad.net/bugs/568779

Ahimsa

"As long as there are slaughterhouses, there will be battlefields." -Leo
Tolstoy

-Jess E.

"I want a processor so powerful I can read the
manual by the light of the heat sink."- R.I.P. MRX

On Fri, Apr 23, 2010 at 1:35 PM, Jeremy Foshee
<jeremy.foshee at canonical.com> wrote:
> Hi Jim,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu?  ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal).  It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 474380
>
> Also, if you could test the latest upstream kernel available that would be great.  It will allow additional upstream developers to examine the issue.  Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .  Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag.  This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.  Please let us know your results.
>
> Thanks in advance.
>
>    [This is an automated message.  Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-suspend
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
>       Status: New => Incomplete
>
> --
> Laptop appears to suspend but on resume black screen
> https://bugs.launchpad.net/bugs/474380
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “linux” package in Ubuntu: Incomplete
>
> Bug description:
> Dell Latitude x300
>
> Suspend no longer works pretty much most of the time. On resume the power light stops it's glow/fade effect and the disk light comes on but the screen stays black.
>
> Also, this will *always* be triggered if while plugged in to AC power, I give the "suspend" command and *don't wait for the power light to start it's glow/fade effect before closing the lid.
>
> Many other reports on other architectures. Adding or removing the docking station during suspend will also present this problem.
>
> This system was upgraded from 9.04 and before the update occurred, a crashed screen effect requiring a hard reset started to appear. Previously the suspend/resume worked perfectly.
>
> I've not had so many hard boots in years on any platform before the last two months.
>
> ProblemType: KernelOops
> Annotation: This occured during a previous suspend and prevented it from resuming properly.  The resume processing hung very near the end and will have appeared to have completed normally.
> Architecture: i386
> AudioDevicesInUse:
>  USER        PID ACCESS COMMAND
>  /dev/snd/controlC0:  zenmaster   1965 F.... pulseaudio
> CRDA: Error: [Errno 2] No such file or directory
> Card0.Amixer.info:
>  Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 10'
>   Mixer name   : 'SigmaTel STAC9750,51'
>   Components   : 'AC97a:83847650'
>   Controls      : 38
>   Simple ctrls  : 24
> Date: Wed Nov  4 07:56:13 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/apport/apportcheckresume
> Failure: late resume
> HibernationDevice: RESUME=UUID=104ef1e3-7a43-4882-a57e-16acdf512b4a
> InterpreterPath: /usr/bin/python2.6
> Lsusb:
>  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> MachineType: Dell Computer Corporation Latitude X300
> Package: linux-image-2.6.31-14-generic 2.6.31-14.48
> PccardctlIdent:
>  Socket 0:
>   no product info available
>  Socket 1:
>   no product info available
> PccardctlStatus:
>  Socket 0:
>   no card
>  Socket 1:
>   no card
> ProcCmdLine: root=UUID=e1a8c486-7e37-4160-b9b2-bc1d6bb469f3 ro quiet splash
> ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
> ProcEnviron: PATH=(custom, no user)
> ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
> RelatedPackageVersions:
>  linux-backports-modules-2.6.31-14-generic N/A
>  linux-firmware 1.24
> RfKill:
>
> SourcePackage: linux
> Tags: resume suspend resume-late-hang
> Title: [Dell Computer Corporation Latitude X300] late resume failure
> Uname: Linux 2.6.31-14-generic i686
> UserGroups:
>
> WpaSupplicantLog:
>
> dmi.bios.date: 11/20/2003
> dmi.bios.vendor: Phoenix Technologies LTD
> dmi.bios.version: A04
> dmi.board.name: 0X0213
> dmi.board.vendor: Dell Computer Corporation
> dmi.board.version: X06
> dmi.chassis.type: 8
> dmi.chassis.vendor: Dell Computer Corporation
> dmi.chassis.version: 00h
> dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrA04:bd11/20/2003:svnDellComputerCorporation:pnLatitudeX300:pvrA04:rvnDellComputerCorporation:rn0X0213:rvrX06:cvnDellComputerCorporation:ct8:cvr00h:
> dmi.product.name: Latitude X300
> dmi.product.version: A04
> dmi.sys.vendor: Dell Computer Corporation
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/474380/+subscribe
>

-- 
Laptop appears to suspend but on resume black screen
https://bugs.launchpad.net/bugs/474380
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