[Bug 602390] [NEW] Plantronics headset USB not being recognized

[Facundo Batista]

Public bug reported:

Just bought a Plantronics wireless headset. It has the headset itself,
and an USB dongle that is marked as PLANTRONICS Audio 995USB.

When I insert it in my desktop (fully updated Lucid), /var/log/syslog
says:

Jul  6 15:08:28 phenomenux kernel: [156846.320025] usb 2-2: new full speed USB device using ohci_hcd and address 99
Jul  6 15:08:29 phenomenux kernel: [156847.608522] usb 2-2: device not accepting address 99, error -62
Jul  6 15:08:29 phenomenux kernel: [156847.664030] hub 2-0:1.0: unable to enumerate USB device on port 2

And it just doesn't work (not even listed in lsusb).

However, when I insert it in my laptop (also fully updated Lucid), I see
in syslog:

Jul  6 13:29:34 exopus kernel: [ 4128.068232] usb 5-1: new full speed USB device using uhci_hcd and address 2
Jul  6 13:29:35 exopus kernel: [ 4128.998416] usb 5-1: configuration #1 chosen from 1 choice
Jul  6 13:29:35 exopus kernel: [ 4129.011523] input: Plantronics Wireless Audio Plantronics Wireless Audio as /devices/pci0000:00/0000:00:1d.0/usb5/5-1/5-1:1.3/input/input16
Jul  6 13:29:35 exopus kernel: [ 4129.011682] generic-usb 0003:047F:D955.0003: input,hiddev96,hidraw2: USB HID v1.01 Device [Plantronics Wireless Audio Plantronics Wireless Audio] on usb-0000:00:1d.0-1/input3
Jul  6 13:29:35 exopus kernel: [ 4129.060690] usbcore: registered new interface driver snd-usb-audio

And there it works fine!!

Of course, this bug (and all files attached) are about the desktop.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-23-generic-pae 2.6.32-23.37
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic-pae 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic-pae i686
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 1: default [PnP Audio Device        ], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: default [PnP Audio Device        ], device 0: USB Audio [USB Audio]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  facundo    1608 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card1.Amixer.info:
 Card hw:1 'default'/'PnP Audio Device         at usb-0000:00:02.0-7, full speed'
   Mixer name	: 'USB Mixer'
   Components	: 'USB0d8c:0201'
   Controls      : 17
   Simple ctrls  : 6
Date: Tue Jul  6 15:09:23 2010
HibernationDevice: RESUME=UUID=66aafc25-d6a5-4ef0-b4d9-ba58dd1f6810
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
 
 virbr0    no wireless extensions.
MachineType: System manufacturer System Product Name
PciMultimedia:
 
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-23-generic-pae root=UUID=36e2b8ee-57a4-4979-9a19-3e012247bf73 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=es_AR.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:
 
SourcePackage: linux
dmi.bios.date: 04/16/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N SLI ACPI BIOS Revision 0802
dmi.board.name: M2N-SLI
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NSLIACPIBIOSRevision0802:bd04/16/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 lucid needs-upstream-testing

-- 
Plantronics headset USB not being recognized
https://bugs.launchpad.net/bugs/602390
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