[Bug 604771] [NEW] No Sound From Headphones - ASUS K42JV

tmokeefe timothy.okeefe at gmail.com
Mon Jul 12 19:44:36 UTC 2010


Public bug reported:

System: ASUS K42JV
OS: Ubuntu 10.04 64-bit

When I plug in headphones, the built-in speakers do not shut off and I
hear no audio from the headphones jack.

I will attempt to run:

apport-collect -p alsa-base <number>

Once I have filed this bug.

Please let me know what else you may need to troubleshoot this issue.
--- 
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  tokeefe    1595 F.... pulseaudio
 /dev/snd/pcmC0D0p:   tokeefe    1595 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 22'
   Mixer name	: 'Intel G45 DEVIBX'
   Components	: 'HDA:10ec0269,10431153,00100100 HDA:80862804,80860101,00100000'
   Controls      : 16
   Simple ctrls  : 9
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Tags: lucid
Uname: Linux 2.6.32-23-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/24/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K42Jv.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K42Jv
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK42Jv.207:bd05/24/2010:svnASUSTeKComputerInc.:pnK42Jv:pvr1.0:rvnASUSTeKComputerInc.:rnK42Jv:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K42Jv
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected

** Tags added: apport-collected

** Description changed:

  System: ASUS K42JV
  OS: Ubuntu 10.04 64-bit
  
  When I plug in headphones, the built-in speakers do not shut off and I
  hear no audio from the headphones jack.
  
  I will attempt to run:
  
  apport-collect -p alsa-base <number>
  
  Once I have filed this bug.
  
  Please let me know what else you may need to troubleshoot this issue.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  tokeefe    1595 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   tokeefe    1595 F...m pulseaudio
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xd8800000 irq 22'
+    Mixer name	: 'Intel G45 DEVIBX'
+    Components	: 'HDA:10ec0269,10431153,00100100 HDA:80862804,80860101,00100000'
+    Controls      : 16
+    Simple ctrls  : 9
+ DistroRelease: Ubuntu 10.04
+ InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
+ Package: alsa-base 1.0.22.1+dfsg-0ubuntu3
+ PackageArchitecture: all
+ ProcEnviron:
+  PATH=(custom, no user)
+  LANG=en_US.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
+ Tags: lucid
+ Uname: Linux 2.6.32-23-generic x86_64
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 05/24/2010
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: K42Jv.207
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: K42Jv
+ dmi.board.vendor: ASUSTeK Computer Inc.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK Computer Inc.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK42Jv.207:bd05/24/2010:svnASUSTeKComputerInc.:pnK42Jv:pvr1.0:rvnASUSTeKComputerInc.:rnK42Jv:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
+ dmi.product.name: K42Jv
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK Computer Inc.

-- 
No Sound From Headphones - ASUS K42JV
https://bugs.launchpad.net/bugs/604771
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