[Bug 604697] Re: USB Mouse failed to hibernate

Tue Jul 13 16:58:38 UTC 2010

apport information

** Tags added: apport-collected

** Description changed:

  When I hibernate my Ubuntu, it will show the following errors:

  usb 5-2: device descriptor read/64, error -71
  usb 5-2: device descriptor read/64, error -71
  usb 5-2: device descriptor read/64, error -71
  usb 5-2: device descriptor read/64, error -71
  usb 5-2: device not accepting address 56, error -71
  hub 5-0:1.0: suspend error -16
  pm_op(): usb_dev_poweroff+0x0/0x20 returns -16
  PM: Device usb5 failed to hibernate: error -16

  The hibernate will succeed after showing the messages, but when I wake up from hibernate, the USB mouse doesn't work. 
  I have to unplug and re-plug the USB cable to get the mouse back to work.

  This problem does not happen on "suspend", only on "hibernate".
  If I unplug the mouse before hibernation, I see no error messages - but this is obviously not a solution.
  If I plug the mouse into a different USB point, I get the same error messages, but with different numbers (I guess the "5-2" is a number for the USB port).

  ----------

  System:
  Ubuntu 10.04 LTS, 64 bit
  Microsoft Habu mouse (USB, cable)

  dmesg says that the mouse is a "Tempest Habu Mouse".

  -----------

  dmesg | grep Mouse

  [98124.919351] generic-usb 0003:1532:0009.001F: input,hidraw0: USB HID v10.01 Mouse [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input0
  [98124.925639] input: Tempest Habu Mouse as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.1/input/input36
  [98124.925870] generic-usb 0003:1532:0009.0020: input,hidraw1: USB HID v10.01 Keyboard [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input1
  [98214.888168] input: Tempest Habu Mouse as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.0/input/input37
  [98214.888310] generic-usb 0003:1532:0009.0021: input,hidraw0: USB HID v10.01 Mouse [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input0
  [98214.890338] input: Tempest Habu Mouse as /devices/pci0000:00/0000:00:1a.2/usb5/5-2/5-2:1.1/input/input38
  [98214.890418] generic-usb 0003:1532:0009.0022: input,hidraw1: USB HID v10.01 Keyboard [Tempest Habu Mouse] on usb-0000:00:1a.2-2/input1

  etc

  not sure what this wants to tell me..
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lemonhead  26870 F.... pulseaudio
+  /dev/snd/pcmC0D0p:   lemonhead  26870 F...m pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xea100000 irq 22'
+    Mixer name	: 'Realtek ALC888'
+    Components	: 'HDA:10ec0888,1458a002,00100001'
+    Controls      : 40
+    Simple ctrls  : 22
+ DistroRelease: Ubuntu 10.04
+ HibernationDevice: RESUME=UUID=70ea4d68-3ffb-49fb-bcac-6b8763075a6b
+ InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eth0      no wireless extensions.
+  
+  ppp0      no wireless extensions.
+ MachineType: Gigabyte Technology Co., Ltd. EP43-DS3L
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-23-generic root=UUID=1821e0b4-ad3f-4483-a9cc-c486acd7d7b4 ro quiet splash
+ ProcEnviron:
+  LC_TIME=custom.UTF-8" 
+  LANGUAGE=en
+  PATH=(custom, user)
+  LANG=de_DE.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
+ Regression: No
+ RelatedPackageVersions: linux-firmware 1.34.1
+ Reproducible: Yes
+ RfKill:
+  
+ Tags: lucid hibernate resume needs-upstream-testing
+ Uname: Linux 2.6.32-23-generic x86_64
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ WifiSyslog:
+  Jul 13 14:24:38 lemonhead-desktop kernel: [141106.877584] npviewer.bin[15761]: segfault at 0 ip 00000000f61dd041 sp 00000000ff9d1fe0 error 4 in libflashplayer.so[f5e3e000+b04000]
+  Jul 13 15:48:57 lemonhead-desktop kernel: [146165.628841] npviewer.bin[23151]: segfault at 418 ip 00000000f608ea56 sp 00000000ff990a48 error 6 in libflashplayer.so[f5e40000+b04000]
+ dmi.bios.date: 07/22/2008
+ dmi.bios.vendor: Award Software International, Inc.
+ dmi.bios.version: F6
+ dmi.board.name: EP43-DS3L
+ dmi.board.vendor: Gigabyte Technology Co., Ltd.
+ dmi.board.version: x.x
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
+ dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF6:bd07/22/2008:svnGigabyteTechnologyCo.,Ltd.:pnEP43-DS3L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnEP43-DS3L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
+ dmi.product.name: EP43-DS3L
+ dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Attachment added: "AlsaDevices.txt"
   http://launchpadlibrarian.net/51878772/AlsaDevices.txt

-- 
USB Mouse failed to hibernate
https://bugs.launchpad.net/bugs/604697
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