[Bug 549107] [NEW] lucid beta 1 fails to mount external USB 3.0 storage

[Peter B P]

Public bug reported:

Rebooting system and attaching storage (WD MyBook 3.0 1 TB external hard
drive, attached via USB 3.0 connection. Drive attaches, mounts and
transfers data fine in Karmic).

System log follows:

Mar 26 21:30:37 winter9 kernel: [  393.410251] usb 9-2: new SuperSpeed USB device using xhci_hcd and address 2
Mar 26 21:30:37 winter9 kernel: [  393.431704] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [  393.432074] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [  393.432450] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [  393.432825] xhci_hcd 0000:04:00.0: WARN: short transfer on control ep
Mar 26 21:30:37 winter9 kernel: [  393.433091] usb 9-2: configuration #1 chosen from 1 choice
Mar 26 21:30:37 winter9 kernel: [  393.434233] scsi11 : SCSI emulation for USB Mass Storage devices
Mar 26 21:30:42 winter9 kernel: [  398.434109] scsi 11:0:0:0: Direct-Access     WD       My Book 3.0 1123 1006 PQ: 0 ANSI: 4
Mar 26 21:30:42 winter9 kernel: [  398.434563] sd 11:0:0:0: Attached scsi generic sg8 type 0
Mar 26 21:30:42 winter9 kernel: [  398.434683] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [  398.436647] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:42 winter9 kernel: [  398.438285] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [  398.440003] sd 11:0:0:0: [sdh] Spinning up disk....ready
Mar 26 21:30:47 winter9 kernel: [  403.421574] sd 11:0:0:0: [sdh] 1953519616 512-byte logical blocks: (1.00 TB/931 GiB)
Mar 26 21:30:47 winter9 kernel: [  403.421712] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [  403.422115] sd 11:0:0:0: [sdh] Write Protect is off
Mar 26 21:30:47 winter9 kernel: [  403.422588] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [  403.422992]  sdh: sdh1
Mar 26 21:30:47 winter9 kernel: [  403.463139] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [  403.463611] sd 11:0:0:0: [sdh] Attached SCSI disk
Mar 26 21:30:47 winter9 kernel: [  403.660543] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:47 winter9 kernel: [  403.751212] xhci_hcd 0000:04:00.0: WARN: Stalled endpoint
Mar 26 21:30:50 winter9 kernel: [  406.750281] usb 9-2: USB disconnect, address 2
Mar 26 21:30:50 winter9 kernel: [  406.772594] usb 9-2: Device not responding to set address.
Mar 26 21:30:51 winter9 kernel: [  406.980153] usb 9-2: Device not responding to set address.

(repeated about 20 times)

Mar 26 21:31:08 winter9 kernel: [  424.300296] usb 9-2: Device not responding to set address.
Mar 26 21:31:08 winter9 kernel: [  424.520134] usb 9-2: Device not responding to set address.
Mar 26 21:32:07 winter9 kernel: [  483.520017] xhci_hcd 0000:04:00.0: Timeout while waiting for a slot


System log spam ends because I've run through ubuntu-bug storage and followed its instructions to unplug and replug the device; if I hadn't the 'Device not responding to set address' would have continued indefinately. (AS this happens, the HD activity LED is flashing constantly).

ProblemType: Bug
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: VT1708S Analog [VT1708S Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  peter      1796 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf9ff8000 irq 22'
   Mixer name	: 'VIA VT1708S'
   Components	: 'HDA:11060397,10438346,00100000'
   Controls      : 36
   Simple ctrls  : 20
Date: Fri Mar 26 21:31:00 2010
DistroRelease: Ubuntu 10.04
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=621422d8-40d5-4a6b-8e28-8c06a13b2d01
HotplugNewDevices:
 
HotplugNewMounts:
 
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
MachineType: System manufacturer System Product Name
Package: linux-image-2.6.32-17-generic 2.6.32-17.26
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-17-generic root=UUID=ab34a929-f1b8-4f0b-b36f-269e1363ec83 ro quiet splash
ProcEnviron:
 LANG=en_DK.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-17.26-generic 2.6.32.10+drm33.1
Regression: Yes
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:
 
SourcePackage: linux
Symptom: storage
TestedUpstream: No
UdevMonitorLog:
 monitor will print the received events for:
 UDEV - the event which udev sends out after rule processing
UdisksMonitorLog: Monitoring activity from the disks daemon. Press Ctrl+C to cancel.
Uname: Linux 2.6.32-17-generic x86_64
dmi.bios.date: 05/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0405
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5QL/EPU
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0405:bd05/22/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QL/EPU:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug lucid needs-upstream-testing regression-potential

-- 
lucid beta 1 fails to mount external USB 3.0 storage
https://bugs.launchpad.net/bugs/549107
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