[Bug 390694] Re: no sound on HP dc5800

Jelmer Jaarsma jelmer at jaarsma.org
Mon Mar 29 15:17:34 UTC 2010


apport information

** Tags added: apport-collected

** Description changed:

  I've been running Ubuntu 9.04 on a HP dc5800 and am not getting any sound from the internal speaker.
  Recently I upgraded to Ubuntu Karmic development release but this has not fixed the problem.
  
  I've checked the volume output levels, and I have also tried all
  possible output devices using the sound preferences screen which is
  present in Gnome.
  
  ProblemType: Bug
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jelmerj    4547 F.... mixer_applet2
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf01a0000 irq 21'
     Mixer name	: 'Analog Devices AD1884'
     Components	: 'HDA:11d41884,103c281e,00100100'
     Controls      : 31
     Simple ctrls  : 19
  Date: Mon Jun 22 16:26:51 2009
  DistroRelease: Ubuntu 9.10
  Package: alsa-base 1.0.20+dfsg-1ubuntu4
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.30-9.10-generic
  SourcePackage: alsa-driver
  Uname: Linux 2.6.30-9-generic x86_64
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.22.1.
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+    Subdevices: 2/2
+    Subdevice #0: subdevice #0
+    Subdevice #1: subdevice #1
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jelmerj    4077 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xf01a0000 irq 28'
+    Mixer name	: 'Analog Devices AD1884'
+    Components	: 'HDA:11d41884,103c281e,00100100'
+    Controls      : 31
+    Simple ctrls  : 19
+ DistroRelease: Ubuntu 10.04
+ HibernationDevice: RESUME=UUID=40e52a02-e996-4b1f-afbd-cc63d9ddfe06
+ IwConfig:
+  lo        no wireless extensions.
+  
+  eth0      no wireless extensions.
+ MachineType: Hewlett-Packard HP Compaq dc5800 Microtower
+ Package: linux (not installed)
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.34-020634rc1-generic root=UUID=fc65e644-b49d-4d75-8917-b390177b9d10 ro quiet splash
+ ProcEnviron:
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ Regression: No
+ Reproducible: Yes
+ RfKill:
+  0: hp-wwan: Wireless WAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags: lucid
+ TestedUpstream: Yes
+ Uname: Linux 2.6.34-020634rc1-generic x86_64
+ UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare
+ WpaSupplicantLog:
+  
+ dmi.bios.date: 02/13/2009
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 786F2 v01.55
+ dmi.board.asset.tag: CZC8176W0W
+ dmi.board.name: 2820h
+ dmi.board.vendor: Hewlett-Packard
+ dmi.chassis.asset.tag: CZC8176W0W
+ dmi.chassis.type: 6
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr786F2v01.55:bd02/13/2009:svnHewlett-Packard:pnHPCompaqdc5800Microtower:pvr:rvnHewlett-Packard:rn2820h:rvr:cvnHewlett-Packard:ct6:cvr:
+ dmi.product.name: HP Compaq dc5800 Microtower
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AlsaDevices.txt"
   http://launchpadlibrarian.net/42389640/AlsaDevices.txt

-- 
no sound on HP dc5800
https://bugs.launchpad.net/bugs/390694
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