[Bug 575783] Re: Cannot eject DVD/CD-ROM drive with the hotkey button

Wed May 5 13:14:36 UTC 2010

** Attachment added: "AlsaDevices.txt"
   http://launchpadlibrarian.net/47870688/AlsaDevices.txt

** Attachment added: "AplayDevices.txt"
   http://launchpadlibrarian.net/47870689/AplayDevices.txt

** Attachment added: "BootDmesg.txt"
   http://launchpadlibrarian.net/47870690/BootDmesg.txt

** Attachment added: "Card0.Amixer.values.txt"
   http://launchpadlibrarian.net/47870691/Card0.Amixer.values.txt

** Attachment added: "Card0.Codecs.codec.0.txt"
   http://launchpadlibrarian.net/47870692/Card0.Codecs.codec.0.txt

** Attachment added: "Card1.Codecs.codec.0.txt"
   http://launchpadlibrarian.net/47870693/Card1.Codecs.codec.0.txt

** Attachment added: "CurrentDmesg.txt"
   http://launchpadlibrarian.net/47870694/CurrentDmesg.txt

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/47870695/Dependencies.txt

** Attachment added: "IwConfig.txt"
   http://launchpadlibrarian.net/47870696/IwConfig.txt

** Attachment added: "Lspci.txt"
   http://launchpadlibrarian.net/47870697/Lspci.txt

** Attachment added: "Lsusb.txt"
   http://launchpadlibrarian.net/47870698/Lsusb.txt

** Attachment added: "PciMultimedia.txt"
   http://launchpadlibrarian.net/47870699/PciMultimedia.txt

** Attachment added: "ProcCpuinfo.txt"
   http://launchpadlibrarian.net/47870700/ProcCpuinfo.txt

** Attachment added: "ProcInterrupts.txt"
   http://launchpadlibrarian.net/47870701/ProcInterrupts.txt

** Attachment added: "ProcModules.txt"
   http://launchpadlibrarian.net/47870702/ProcModules.txt

** Attachment added: "RfKill.txt"
   http://launchpadlibrarian.net/47870703/RfKill.txt

** Attachment added: "UdevDb.txt"
   http://launchpadlibrarian.net/47870704/UdevDb.txt

** Attachment added: "UdevLog.txt"
   http://launchpadlibrarian.net/47870705/UdevLog.txt

** Attachment added: "WifiSyslog.txt"
   http://launchpadlibrarian.net/47870706/WifiSyslog.txt

** Description changed:

  I am using Ubuntu 10.04 LTS.

  Please do not confuse with bug #569994, as there are some different
  stories.

  I am using Acer Aspire 4745G laptop. There is no eject button on my DVD
  drive. The eject hotkey button are located at the top right of the
  laptop keyboard. The button does not work in Ubuntu. The "eject" command
  does eject the drive.

  I followed step-by-step troubleshooting in
  https://wiki.ubuntu.com/Hotkeys/Troubleshooting for hotkeys
  troubleshooting, under "Step-by-step Troubleshooting". I tested whether
  there is ACPI event or KeyPress event for the eject button. But, the
  result show that there is neither an KeyPress nor ACPI event. According
  to step no. 6b, it may be a kernel bug. So, I reported this bug.

  If you need more information, or have any comments, please leave it
  here.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-21-generic 2.6.32-21.32
  Regression: No
- Reproducible: Yes
+ Reproducible: Yes (on Acer Aspire 4745G)
  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-21-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: i386
  ArecordDevices:
-  **** List of CAPTURE Hardware Devices ****
-  card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
-    Subdevices: 1/1
-    Subdevice #0: subdevice #0
+  **** List of CAPTURE Hardware Devices ****
+  card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  cshong     1581 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  cshong     1581 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0x9c500000 irq 22'
-    Mixer name	: 'Realtek ALC269'
-    Components	: 'HDA:10ec0269,10250357,00100100'
-    Controls      : 16
-    Simple ctrls  : 9
+  Card hw:0 'Intel'/'HDA Intel at 0x9c500000 irq 22'
+    Mixer name	: 'Realtek ALC269'
+    Components	: 'HDA:10ec0269,10250357,00100100'
+    Controls      : 16
+    Simple ctrls  : 9
  Card1.Amixer.info:
-  Card hw:1 'Generic'/'HD-Audio Generic at 0x9c420000 irq 17'
-    Mixer name	: 'ATI R6xx HDMI'
-    Components	: 'HDA:1002aa01,00aa0100,00100200'
-    Controls      : 4
-    Simple ctrls  : 1
+  Card hw:1 'Generic'/'HD-Audio Generic at 0x9c420000 irq 17'
+    Mixer name	: 'ATI R6xx HDMI'
+    Components	: 'HDA:1002aa01,00aa0100,00100200'
+    Controls      : 4
+    Simple ctrls  : 1
  Card1.Amixer.values:
-  Simple mixer control 'IEC958',0
-    Capabilities: pswitch pswitch-joined penum
-    Playback channels: Mono
-    Mono: Playback [on]
+  Simple mixer control 'IEC958',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
  Date: Wed May  5 20:56:03 2010
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  MachineType: Acer Aspire 4745G
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=/dev/sda3 loop=/hostname/disks/root.disk ro quiet splash
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.34
  SourcePackage: linux
  dmi.bios.date: 03/16/2010
  dmi.bios.vendor: INSYDE
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: ZQ1
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvrV1.04:bd03/16/2010:svnAcer:pnAspire4745G:pvrV1.04:rvnAcer:rnZQ1:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: Aspire 4745G
  dmi.product.version: V1.04
  dmi.sys.vendor: Acer

-- 
Cannot eject DVD/CD-ROM drive with the hotkey button
https://bugs.launchpad.net/bugs/575783
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