[Bug 586471] [NEW] Mouse & keyboard freeze at logon screen

Thu May 27 17:56:19 UTC 2010

Public bug reported:

New bug raised at the request of Jeremy Foshee, to provide separate
information about 577671.

Downloaded 10.04 to CD.  Will not run as live CD, as keyboard and mouse
nearly always freeze as soon as logon screen is displayed, whereas old
CD for 8.04 LTS works normally.

Occasionally keyboard input is possible at logon, but it promptly acts as if a key is stuck down, for instance typing the alphabet in the password box would go 
abccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc
at which point keyboard and mouse freeze.

Even more rarely it is possible to logon, but the "stuck key" and then
freeze happens as soon as the keyboard is used. All failures happen so
soon that it is not possible to do any useful work.  Slowing keyboard
repeat delay and rate to minimum does not help.

Managed to install, dual boot with WinXP, by using noapic parameter at
boot time.  However first boot resulted in a freeze as I had not added
noapic.  Tried again with noapic, fine, and proceeded to download
updates etc, system runs stable.

Booting in recovery mode and selecting low graphics option also results
in stable system.

Mobo is Asus P4S800 with 2.4GHz processor, 512Mb memory, Nvidia Geforce
256 AGP 4X graphics (rather old), Liteon GC/N150AT/ATA lcd panel
display.

Tried changing PS2 mouse and keyboard for USB but made no difference,
nor did a different brand of display.

Have run ubuntu-bug -p linux as requested.  Will submit this then reboot
without noapic, to provoke a freeze, as it has been a few days since I
did that.

After the expected freeze, will reboot without noapic and do an apport
if that turns out to be the right thing to do - apologies for any
incorrect answers in the quiz, but am just a beginner at this.

Tell me if there is anything else you need me to do.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-22-generic 2.6.32-22.33
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  anthony    1254 F.... pulseaudio
 /dev/snd/pcmC0D0p:   anthony    1254 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with AD1980 at irq 10'
   Mixer name	: 'Analog Devices AD1980'
   Components	: 'AC97a:41445370'
   Controls      : 46
   Simple ctrls  : 32
Date: Thu May 27 18:30:27 2010
HibernationDevice: RESUME=UUID=5be5c733-1a08-4db7-93a9-dcbb4f288ab1
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IwConfig:
 lo        no wireless extensions.

 eth0      no wireless extensions.
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System Manufacturer System Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=eea33c5d-bc9f-4c6e-875a-1fbde77a2d3e ro noapic
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34
RfKill:

SourcePackage: linux
WifiSyslog:

dmi.bios.date: 08/30/2005
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS P4S800 ACPI BIOS Revision 1011 Beta 001
dmi.board.name: P4S800
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSP4S800ACPIBIOSRevision1011Beta001:bd08/30/2005:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP4S800:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer
--- 
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  anthony    1253 F.... pulseaudio
 /dev/snd/pcmC0D0p:   anthony    1253 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with AD1980 at irq 10'
   Mixer name	: 'Analog Devices AD1980'
   Components	: 'AC97a:41445370'
   Controls      : 46
   Simple ctrls  : 32
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=5be5c733-1a08-4db7-93a9-dcbb4f288ab1
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
IwConfig:
 lo        no wireless extensions.

 eth0      no wireless extensions.
Lsusb:
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: System Manufacturer System Name
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=eea33c5d-bc9f-4c6e-875a-1fbde77a2d3e ro quiet splash noapic
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Regression: Yes
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:

Tags: lucid  regression-release needs-upstream-testing
Uname: Linux 2.6.32-22-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/30/2005
dmi.bios.vendor: Award Software, Inc.
dmi.bios.version: ASUS P4S800 ACPI BIOS Revision 1011 Beta 001
dmi.board.name: P4S800
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 7
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAwardSoftware,Inc.:bvrASUSP4S800ACPIBIOSRevision1011Beta001:bd08/30/2005:svnSystemManufacturer:pnSystemName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP4S800:rvrREV1.xx:cvnChassisManufacture:ct7:cvrChassisVersion:
dmi.product.name: System Name
dmi.product.version: System Version
dmi.sys.vendor: System Manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: apport-bug apport-collected i386 lucid needs-upstream-testing regression-release

-- 
Mouse & keyboard freeze at logon screen
https://bugs.launchpad.net/bugs/586471
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