[Bug 644782] Re: Ubuntu 10.10: Cannot enable usb port for internal device - webcam

Daniel Ward 644782 at bugs.launchpad.net
Sat Sep 25 18:43:47 UTC 2010 

apport information

** Tags added: apport-collected

** Description changed:

  I had 10.04 installed and my webcam would not be recognized. I think a
  kernel update came and the camera worked. I upgraded to 10.10 and
  everything works fine except the camera again. The camera shows up in
  windows just not Ubuntu. I have a HP tx2510us . I tried doing a acpi=off
  at start up and it disabled my wireless card.
  
  here is a error in the dmesg i get
  
  [    0.963721] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
  [    0.963811] ehci_hcd 0000:00:12.2: new USB bus registered, assigned bus number 1
  [    0.963944] ehci_hcd 0000:00:12.2: applying AMD SB600/SB700 USB freeze workaround
  [    0.981392] ehci_hcd 0000:00:12.2: USB 2.0 started, EHCI 1.00
  [    0.981666] hub 1-0:1.0: USB hub found
  [    0.982136] ehci_hcd 0000:00:13.2: new USB bus registered, assigned bus number 2
  [    0.982254] ehci_hcd 0000:00:13.2: applying AMD SB600/SB700 USB freeze workaround
  [    1.001308] ehci_hcd 0000:00:13.2: USB 2.0 started, EHCI 1.00
  [    1.001517] hub 2-0:1.0: USB hub found
  [    1.001755] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
  [    1.001962] ohci_hcd 0000:00:12.0: new USB bus registered, assigned bus number 3
  [    1.069526] hub 3-0:1.0: USB hub found
  [    1.069859] ohci_hcd 0000:00:12.1: new USB bus registered, assigned bus number 4
  [    1.129522] hub 4-0:1.0: USB hub found
  [    1.129860] ohci_hcd 0000:00:13.0: new USB bus registered, assigned bus number 5
  [    1.189545] hub 5-0:1.0: USB hub found
  [    1.189874] ohci_hcd 0000:00:13.1: new USB bus registered, assigned bus number 6
  [    1.249621] hub 6-0:1.0: USB hub found
  [    1.249952] ohci_hcd 0000:00:14.5: new USB bus registered, assigned bus number 7
  [    1.301319] usb 1-4: new high speed USB device using ehci_hcd and address 2
  [    1.309569] hub 7-0:1.0: USB hub found
  [    1.309791] uhci_hcd: USB Universal Host Controller Interface driver
  [    1.541009] Initializing USB Mass Storage driver...
  [    1.551297] USB Mass Storage support registered.
  [    5.170042] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [    8.490066] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   11.800032] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   15.111120] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   15.111120] hub 5-0:1.0: unable to enumerate USB device on port 2
  [   15.441450] usb 6-1: new full speed USB device using ohci_hcd and address 2
  [   15.841302] Bluetooth: Generic Bluetooth USB driver ver 0.6
  [   15.944934] usb 7-1: new full speed USB device using ohci_hcd and address 2
  [   16.280236] usb 7-2: new full speed USB device using ohci_hcd and address 3
  [   16.510322] wacom: v1.52:USB Wacom tablet driver
  [   16.525064] usbhid: USB HID core driver
  [   68.661304] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   71.920047] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   75.230124] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   78.540072] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [   78.540099] hub 5-0:1.0: unable to enumerate USB device on port 2
  [ 3439.400157] usb 6-1: reset full speed USB device using ohci_hcd and address 2
  [ 3439.731326] usb 7-1: reset full speed USB device using ohci_hcd and address 2
  [ 3444.562854] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [ 3447.841390] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [ 3451.130211] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [ 3454.431384] hub 5-0:1.0: Cannot enable port 2.  Maybe the USB cable is bad?
  [ 3454.431462] hub 5-0:1.0: unable to enumerate USB device on port 2
  [ 3454.431655] usb 7-2: USB disconnect, address 3
  [ 3454.881440] usb 7-2: new full speed USB device using ohci_hcd and address 4
  
  I am fairly certain it is the device on port 2. It is an internal usb
  device.
  
  Here is my lsusb
  
  Bus 007 Device 004: ID 056a:0093 Wacom Co., Ltd TPC93
  Bus 007 Device 002: ID 08ff:1600 AuthenTec, Inc. AES1600
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 002: ID 03f0:171d Hewlett-Packard Wireless (Bluetooth + WLAN) Interface [Integrated Module]
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  
  Here is my lspci
  
  00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge
  00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (int gfx)
  00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
  00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
  00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
  00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode]
  00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
  00:12.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
  00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
  00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
  00:13.1 USB Controller: ATI Technologies Inc SB700 USB OHCI1 Controller
  00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
  00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 3a)
  00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller
  00:14.2 Audio device: ATI Technologies Inc SBx00 Azalia (Intel HDA)
  00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller
  00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge
  00:14.5 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI2 Controller
  00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor HyperTransport Configuration (rev 40)
  00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Address Map
  00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor DRAM Controller
  00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Miscellaneous Control
  00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 11h Processor Link Control
  01:05.0 VGA compatible controller: ATI Technologies Inc RS780M/RS780MN [Radeon HD 3200 Graphics]
  08:00.0 Network controller: Broadcom Corporation BCM4321 802.11a/b/g/n (rev 03)
  09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 02)
+ 
+ 
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  daniel     1517 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'SB'/'HDA ATI SB at 0xd2500000 irq 16'
+    Mixer name	: 'Realtek ALC268'
+    Components	: 'HDA:10ec0268,103c30f1,00100003 HDA:10573055,103c30f1,00100700'
+    Controls      : 20
+    Simple ctrls  : 12
+ DistroRelease: Ubuntu 10.10
+ Frequency: Once a day.
+ HibernationDevice: RESUME=UUID=1c7b7d23-7d7d-4a62-9146-46ca55f9b908
+ InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1)
+ MachineType: Hewlett-Packard HP Pavilion tx2500 Notebook PC
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=b9ed3172-ec22-4f3e-b56f-81f81396a2eb ro quiet splash
+ ProcEnviron:
+  LANG=en_CA.utf8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
+ Regression: Yes
+ RelatedPackageVersions: linux-firmware 1.38
+ Reproducible: No
+ StagingDrivers: lirc_ene0100
+ Tags: maverick kernel-config regression-potential needs-upstream-testing staging
+ Title: [STAGING]
+ Uname: Linux 2.6.35-22-generic x86_64
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 08/18/2009
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: F.0F
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 30F1
+ dmi.board.vendor: Quanta
+ dmi.board.version: 97.22
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Quanta
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnHewlett-Packard:bvrF.0F:bd08/18/2009:svnHewlett-Packard:pnHPPaviliontx2500NotebookPC:pvrRev1:rvnQuanta:rn30F1:rvr97.22:cvnQuanta:ct10:cvrN/A:
+ dmi.product.name: HP Pavilion tx2500 Notebook PC
+ dmi.product.version: Rev 1
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AcpiTables.txt"
   https://bugs.edge.launchpad.net/bugs/644782/+attachment/1635948/+files/AcpiTables.txt

-- 
Ubuntu 10.10: Cannot enable usb port for internal device - webcam
https://bugs.launchpad.net/bugs/644782
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