xenial kernel crash on HP BL460c G7 (qla24xx problem?)

Joseph Salisbury joseph.salisbury at canonical.com
Wed Mar 9 19:45:04 UTC 2016


On 03/02/2016 10:13 AM, Zsiros Attila wrote:
> Dear Members,
>
> Latest Xenial kernel (linux-image-generic-4.4.0-8-generic) is crash on
> booting.
>
>
> [    1.654419] qla2xxx [0000:06:00.1]-0034:3: MSI-X: Unsupported ISP
> 2432 SSVID/SSDID (0x103C,0x1705).
> [    1.685273] hid-generic 0003:03F0:7029.0001: in
> [    1.685273] hid-generic 0003:03F0:7029.0001: input,hidraw0: USB HID
> v1.01 Keyboard [HP  Virtual Keyboard ] on usb-0000:01:00.4-1/input0
> [    1.685455] input: HP  Virtual Keyboard  as
> /devices/pci0000:00/0000:00:1c.4/0000:01:00.4/usb6/6-1/6-1:1.1/0003:03F0:7029.0002/input/inpu
> 1048576 bytes)     0000:0
> 1:00.4/usb6/6-1/6-1:1.1/0003:03F0:7029.0002/input/inpu
> [    2.001109] CR2: 0000000000000050
> [    2.001170] ---
> [ end trace 20a247b9d60f8e00 ]---
> [    2.001232] Kernel panic - not syncing: Fatal exception in interrup
> [    2.001232] Kernel panic - not syncing: Fatal exception in interrupt
> [    2.001813] Kernel Offset: disabled
> [    2.001873] ---
> [ end Kernel panic - not syncing: Fatal exception in interrupt
> [    1.997314]  [<ffffffff8181684b>] do_IRQ+0x4b/0xd0
> [    1.997379]  [<ffffffff81814942>] common_interrupt+0x82/0x82
> [    1.997441]  <EOI>
> [    1.997336] hpsa 0000:0c:00.0: scsi 1:3:0:0: added
> RAID              HP
> [    1.997491]  [<ffffffff816ac22d>] ? cpuidle_enter_state+0x12d/0x270
> [    1.997609]  [<ffffffff816ac3a7>] cpuidle_enter+0x17/0x20
> [    1.997674]  [<ffffffff810c1402>] call_cpuidle+0x32/0x60
> [    1.997737]  [<ff0000:0c:00.0: scsi 1:1:0:0: added
> Direct-Access     HP
> [    1.997737]  [<ffffffff816ac383>] ? cpuidle_select+0x13/0x20
> [    1.997800]  [<ffffffff810c1696>] cpu_startup_entry+0x266/0x320
> [    1.997866]  [<ffffffff8180798c>] rest_init+0x7c/0x80
> [    1.997930]  [<ffffffff81f500.0: FW config: function_mode=0x2003,
> function_ca
> [    1.997930]  [<ffffffff81f59011>] start_kernel+0x481/0x4a2
> [    1.997994]  [<ffffffff81f58120>] ?
> early_idt_handler_array+0x120/0x120
> [    1.998058]  [<ffffffff81f58339>] x86_64_start_reservations+0x2a/0x2c
> [    1.998123]  [<ffffffff81f58485>] x86
> [    1.998123]  [<ffffffff81f58485>] x86_64_start_kernel+0x14a/0x16d
> [    1.998186] Code: 00 48 89 45 d0 31 c0 48 8b 47 58 a8 02 0f 84 cf
> 00 00 00 48 8b 46 50 49 89 fd 49 89 f4 65 8b 15 06 34 e7 3f 4c 8b b7
> 10 02 00 00 <39> 50 50 74 11
>  89 50 50 48 8b 46 50 8b 40 50 41 89 86 58 8put,hidraw0: USB HID v1.01
> Key 74 11 89 50 50 48 8b 46 50 8b 40 50 41 89 86 58 8b 00
> [    2.000922] RIP  [<ffffffffc0196d79>]
> qla24xx_process_response_queue+0x49/0x4a0 [qla2xxx]
> [    2.001050]  RSP <ffff880c0b803dc8>
> </>hpiLO-> exit
>
> Best regards Attila
>
>
>
Hi Zsiros,

Can you open a kernel bug in Launchpad for this issue? 

If you are not familiar with how to open a bug, the following wiki page
should help:
https://help.ubuntu.com/community/ReportingBugs

Thanks,

Joe




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