Lenovo X1 Gen13 - Ubuntu 25.10 Kernel headers missing
Stefan Bader
stefan.bader at canonical.com
Wed Apr 1 08:50:49 UTC 2026
On 31/03/2026 22:22, Andreas Bulling wrote:
> "Problem in linux-image-6.17.0-1012-oem
>
> The problem cannot be reported.
>
> This does not seem to be an official Ubuntu package. Please retry after
> updating the indexes of available packages. If that does not work, then
> remove related third party packages and try again."
It is a bit of a weird situation. To better understand things this
definitively should be a bug report. This can be created as well via:
https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.17/+filebug
If you could explain there what was the initial series the laptop was
shipped with and roughly how you got to 25.10. Maybe also include the
output of "dpkg -l|grep oem" to see which packages are special OEM ones
(also which are missing).
Let us know the bug number here and we can move the discussion off-list.
Thanks,
-Stefan
>
>
>
>> Timo Aaltonen <timo.aaltonen at canonical.com> [31 Mar 2026 19:23]:
>>
>> We have a bugtracker for a reason..
>>
>> Run 'ubuntu-bug linux', which will collect information for a bugreport.
>>
>>
>> Andreas Bulling kirjoitti 31.3.2026 klo 18.57:
>>> Hi,
>>>
>>> I understand that you probably cannot answer to every single request
>>> - on the other hand there is a mailing list for a reason... So I hope
>>> that maybe I can still get some help with this as this problem has
>>> been really annoying and I cannot use my laptop on Ubuntu to its full
>>> potential.
>>>
>>> Even after trying for several days now I cannot get the displaylink
>>> driver to work. The reason is that I don't have the kernel headers
>>> for the mentioned kernel.
>>>
>>> I got to the point where I could at least compile the kernel module
>>> (by "creating" the expected header directory i.e. symlinking it to
>>> the generic 6.17 kernel headers) but then there is a mismatch when I
>>> try to load the module into the kernel (not completely unexpectedly).
>>>
>>> As far as I understand, the 1012-oem kernel is hosted in the official
>>> Lenovo archive for Ubuntu (sutton-dacia on
>>> lenovo.archive.canonical.com) so shouldn't it be possible to install
>>> the official displaylink-driver? But how am I supposed to do that if
>>> the headers are missing and the driver therefore cannot be compiled
>>> for this kernel?
>>>
>>> Thanks a lot in advance
>>>
>>> Andreas
>>>
>>>> Andreas Bulling <abu.2026 at posteo.de> [27 Mar 2026 13:14]:
>>>> Hi Timo,
>>>>
>>>> Thanks a lot for your reply.
>>>>
>>>> I am pretty sure it came preinstalled with 25.10 - I didn't do a
>>>> dist- ugprade or anything. I also didn't fiddle around with the
>>>> kernel so far...
>>>>
>>>> I followed the instructions on the synaptics website (adding the apt
>>>> repository):
>>>>
>>>> https://www.synaptics.com/products/displaylink-graphics/downloads/
>>>> ubuntu
>>>>
>>>> But I see the following error:
>>>>
>>>> ---
>>>>
>>>> root at laptop:/home/andreas# apt install displaylink-driver
>>>> Installing:
>>>> displaylink-driver
>>>>
>>>> Installing dependencies:
>>>> dkms evdi
>>>>
>>>> Suggested packages:
>>>> xmlstarlet menu
>>>>
>>>> Summary:
>>>> Upgrading: 0, Installing: 3, Removing: 0, Not Upgrading: 0
>>>> Download size: 0 B / 7,128 kB
>>>> Space needed: 245 kB / 614 GB available
>>>>
>>>> Continue? [Y/n] Y
>>>> Selecting previously unselected package dkms.
>>>> (Reading database ... 315615 files and directories currently
>>>> installed.)
>>>> Preparing to unpack .../dkms_3.2.0-1ubuntu1_all.deb ...
>>>> Unpacking dkms (3.2.0-1ubuntu1) ...
>>>> Selecting previously unselected package evdi.
>>>> Preparing to unpack .../evdi_1.14.15-181_amd64.deb ...
>>>> Unpacking evdi (1.14.15-181) ...
>>>> Selecting previously unselected package displaylink-driver.
>>>> Preparing to unpack .../displaylink-driver_6.2.0-30_amd64.deb ...
>>>> Unpacking displaylink-driver (6.2.0-30) ...
>>>> Setting up dkms (3.2.0-1ubuntu1) ...
>>>> Setting up evdi (1.14.15-181) ...
>>>> Creating symlink /var/lib/dkms/evdi/1.14.15/source -> /usr/src/
>>>> evdi-1.14.15
>>>>
>>>>
>>>> Error! Your kernel headers for kernel 6.17.0-1012-oem cannot be
>>>> found at /lib/modules/6.17.0-1012-oem/build or /lib/
>>>> modules/6.17.0-1012-oem/ source.
>>>> Please install the linux-headers-6.17.0-1012-oem package or use the
>>>> -- kernelsourcedir option to tell DKMS where it's located.
>>>> dpkg: error processing package evdi (--configure):
>>>> installed evdi package post-installation script subprocess returned
>>>> error exit status 21
>>>> dpkg: dependency problems prevent configuration of displaylink-driver:
>>>> displaylink-driver depends on evdi (>= 1.12.0) | evdi-dkms (>=
>>>> 1.12.0); however:
>>>> Package evdi is not configured yet.
>>>> Package evdi-dkms is not installed.
>>>> Package evdi which provides evdi-dkms is not configured yet.
>>>> displaylink-driver depends on evdi (>= 1.12.0) | libevdi1 (>=
>>>> 1.12.0); however:
>>>> Package evdi is not configured yet.
>>>> Package libevdi1 is not installed.
>>>> Package evdi which provides libevdi1 is not configured yet.
>>>>
>>>> dpkg: error processing package displaylink-driver (--configure):
>>>> dependency problems - leaving unconfigured
>>>> No apport report written because the error message indicates its a
>>>> followup error from a previous failure.
>>>> Processing triggers for man-db (2.13.1-1) ...
>>>> Errors were encountered while processing:
>>>> evdi
>>>> displaylink-driver
>>>> Error: Sub-process /usr/bin/dpkg returned an error code (1)
>>>>
>>
>>
>> --
>> Timo Aaltonen
>> Kernel Team
>> Canonical Ltd.
>
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