[Bug 12551] New: cups breaks completely when editing server options with kcontrol

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Ubuntu | cupsys

           Summary: cups breaks completely when editing server options with
                    kcontrol
           Product: Ubuntu
           Version: unspecified
          Platform: i386
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: cupsys
        AssignedTo: debzilla at ubuntu.com
        ReportedBy: philipp at wollermann.name
         QAContact: kubuntu-bugs at lists.ubuntu.com


Hi!  
  
I'm using Kubuntu 5.04 with KDE 3.4.1 and Kernel 2.6.13-rc2. USB support including USB printer support is 
correctly enabled in the kernel. Printing with my Epson Stylus Color 880, connected using USB, worked perfectly 
a few weeks ago. Then I tried to print from  
another computer, but the cups server listened only to localhost. So I wanted to change this option using  
kcontrol -> Peripherals -> Printers -> Print Server -> Configure Server.  
  
After I changed the configuration, so that cups listens also to my network card, the server wouldn't start  
anymore. I got the server to restart using the init-script, but since then I'm unable to print. I've completely  
reinstalled cups, deleted all config files in /etc/cups, I tried *everything* (using KControl to add the  
printer, which worked perfectly the first time, even using the GNOME tool to add my printer, I tried all  
available drivers, ..), but nothing worked. I had two different errors in the log. The first one was:  
  
"Could not convert job ... is ESP Ghostscript installed?" (it's not the exact message, as the log was emptied  
and I had to remember it). ESP Ghostscript is installed, I checked that already.  
  
The second "error" was something like: "Starting backend usb for job xy" .. nothing happened after that.  
 
Sorry for not providing precise error messages.. logging simply doesn't work anymore. :-( 
 
It seems, that my cups is *completely* broken now. It won't create a log file (it stopped logging sometime  
yesterday) anymore, I can add and delete printers, but they are always in "stopped" state, when I print  
something it puts the job into the queue, but nothing else happens.  
  
Note that I didn't change anything manually in the config files! I only used the GUI of KDE. This shouldn't  
happen in my opinion.. :) 
 
If you need any more information or an ssh-shell, so you can look into the problem yourself, please contact me. 
I'll be glad to help you! :) 
 
Philipp

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