[Bug 1314549] [NEW] USB-headset undetected by Phonon

[Roxanna Lugtigheid]

Public bug reported:

A previously working USB-headset, which has been working flawlessly on Kubuntu 12.04 has ceased to work consistently on 14.04, whenever I try to connect it.
While lsusb lists the device as being present and recognised, the Device Preference pane in the Audio and Video Settings of KDE keeps displaying the device in a greyed out state. In other words, it would appear that phonon thinks the device is still missing. Thus, it cannot be used.
This problem occurs most of the times when I connect the headset to any USB port, even directly to the motherboard. Only rarely does Phonon wake up to the returned device.

What I expected to happen was that, after the low-level handshake on the USB bus, Phonon would pop up a notification that it is switching to the headset because it´s higher on my preferences. (As it did consistently, prior to the upgrade from 12.04.)
Instead, there is no announcement whatsoever. Also, the Select Master Channel window of KMix does not list the headset.

I am running Kubuntu 14.04 LTS.
The package is version 4:4.13.0-0ubuntu1, which is the current package available from the repositories.
Please note that I am not entirely sure at this time wether kde-runtime is the correct package.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: kde-runtime 4:4.13.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia zfs zunicode zavl zcommon znvpair
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CurrentDesktop: KDE
Date: Wed Apr 30 10:58:25 2014
ExecutablePath: /usr/bin/kcmshell4
InstallationDate: Installed on 2014-04-24 (5 days ago)
InstallationMedia: Kubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140205)
ProcEnviron:
 LANGUAGE=en_GB
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: kde-runtime
UpgradeStatus: Upgraded to trusty on 2014-04-27 (2 days ago)

** Affects: kde-runtime (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug third-party-packages trusty

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Title:
  USB-headset undetected by Phonon

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