[Bug 1992235] [NEW] Screen freeze

Launchpad Bug Tracker 1992235 at bugs.launchpad.net
Thu Nov 3 10:50:22 UTC 2022


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Updated to 22.10 beta last week.

When I return after screensaver activation, the display freezes.
Sometimes the greeter fades in a little bit, sometimes it is just the
background image. Every time, I can move the mouse and the cursor
changes when hovering over the password box (or where it would have
been). I can type my password and the session unlocks. I know this
because the greeter process is gone, and the mouse cursor now changes as
if it were my desktop (input boxes, buttons, etc) but the display still
has never updated.

This has happened about 5 times now, but reproducing it could be hard
because it only seems to happen after an idle period when the screen
locks itself. Manually locking/unlocking the screen works fine.
Switching off the monitors with "xset dpms force off" also doesn't seem
to trigger it.

There doesn't appear to be anything useful in the log files, but I think
apport has attached them anyway.

Happy to do any debugging necessary.

ProblemType: Bug
DistroRelease: Ubuntu 22.10
Package: xorg 1:7.7+23ubuntu2
Uname: Linux 6.0.0-060000-generic x86_64
ApportVersion: 2.23.0-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: KDE
Date: Sat Oct  8 11:12:25 2022
DistUpgraded: 2022-10-05 00:54:56,716 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: kinetic
DistroVariant: ubuntu
DkmsStatus:
 backport-iwlwifi/9904, 5.15.0-48-generic, x86_64: installed
 backport-iwlwifi/9904, 5.19.0-18-generic, x86_64: installed
 backport-iwlwifi/9904, 6.0.0-060000-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev d1) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Renoir [103c:8760]
InstallationDate: Installed on 2021-06-24 (470 days ago)
InstallationMedia: Kubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: HP HP EliteBook 845 G7 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.0.0-060000-generic root=/dev/mapper/vgkubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to kinetic on 2022-10-04 (3 days ago)
dmi.bios.date: 07/15/2022
dmi.bios.release: 10.0
dmi.bios.vendor: HP
dmi.bios.version: S77 Ver. 01.10.00
dmi.board.name: 8760
dmi.board.vendor: HP
dmi.board.version: KBC Version 07.3A.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.ec.firmware.release: 7.58
dmi.modalias: dmi:bvnHP:bvrS77Ver.01.10.00:bd07/15/2022:br10.0:efr7.58:svnHP:pnHPEliteBook845G7NotebookPC:pvr:rvnHP:rn8760:rvrKBCVersion07.3A.00:cvnHP:ct10:cvr:sku8VZ07AV:
dmi.product.family: 103C_5336AN HP EliteBook
dmi.product.name: HP EliteBook 845 G7 Notebook PC
dmi.product.sku: 8VZ07AV
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.112-3ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.0-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 22.2.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

** Affects: kwin (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: amd64 amdgpu apport-bug false-gpu-hang freeze kinetic kubuntu third-party-packages ubuntu
-- 
Screen freeze
https://bugs.launchpad.net/bugs/1992235
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