5 years of support..!!??

[Steve]

> and I am certain that none could install and configure and be satisfied
using Kubuntu 10-4.
> If it is unusable, should we complain?

But they could install iPad O/s or Windows 7?  What about Symbian or
Android? Of course not, the difference is that devices come with this stuff
already installed because commission is involved.  Every Windows PC with
Windows 7 OEM involves a cut of the licence fee for MS, the manufacturer and
the distributer.  Everyone benefits: except us.

Why don't you go out and install a version of Kubuntu on a friend's Windows
machine with dual boot.  It's very easy.  My Wife and my best friend both
have dual boot MS & Kubuntu and they are beginning to discover the wonders
of being able to get pretty much anything they want from kpackagekit - FREE!
In both senses, free cost and free in the sense that you can do what you
like.  You are even free to get into the Kmail source code and fix that CPU
problem you have.

Regards

Steve