Mozilla Crash Reporter for 64 bit

Little Girl littlergirl at gmail.com
Sun Dec 28 22:02:22 UTC 2014


Hey there,

Phil wrote:

> The 64 bit laptop has Kubuntu installed from scratch and works 
> flawlessly except for Firefox crashing on every occasion after a
> boot up with the Crash Reporter displaying "We are sorry" etc..

Something I often do is to paste the entire "We are sorry" message
into Google, especially if that sorry message has any kind of
technical details in it.
 
> A Google search has not shed any light on the problem. Is this a
> known problem with the 64 bit version or could there be a problem
> with my installation?

Here's the Mozilla page on troubleshooting and solving common Firefox
issues:

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

My new 64 bit laptop had frequent Firefox crashes with a "We are
sorry" message relating to add-ons, and it turned out that disabling
hardware acceleration in Firefox was my solution. Hopefully this
troubleshooting page will help you find your solution. (:

-- 
Little Girl

There is no spoon.




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