Bug email format change

[Bjorn Tillenius]

On Mon, Apr 03, 2006 at 04:42:36PM -0700, Corey Burger wrote:
> On 4/3/06, Christian Robottom Reis <kiko at async.com.br> wrote:
> > On Mon, Apr 03, 2006 at 04:33:50PM -0700, Corey Burger wrote:
> > > I think this is a bad idea and regression and should be changed back,
> > > primarily because the bug tracker email needs to tell me explicitly
> > > what happened, rather than by inference (ah, there is random text at
> > > the top, that means X added a comment) vs (I see X added a comment
> > > because it came from them and there is a giant Commented Added:
> > > section)
> >
> > So you're suggesting, essentially, adding a heading that says
> >
> >     Comment Added:
> >
> > to the top of each bugmail that includes a comment?
> 
> Yes
> 
> I have also figured out what is happening and it opens a whole new
> kettle of worms. Thus:
> 
> If someone changes on the web interface, it is sending out with
> Comment Added. However, if someone uses the email interface, it is
> merely forwarding the email on, without changes, ala debbugs.

Hmm, *it is*? Are you saying that notifications for comments look
different depending on if they are added via the web UI or via email?
That is not true AFAIK, they look the same.


> So here is catch:
> 
> People who come from Bugzilla like myself expect all bug emails to
> have the same format. People who come from Debbugs expect bugs to be
> more like an email conversation.
> 
> I think I would rather please the bugzilla-style people over the
> debbugs style people as there are more of the former and more newer
> bug squashers are used to bugzilla style. But that is my opinion.

You do have a point here, some people like the new format, some don't,
it will be impossible to please all. I think though, that the ones that
like the new format, are more happy using an email client than a
browser. And the ones that liked the old format better, are more happy
using a browser than an email client. I wonder, if it would be a good
idea to improve the web UI, so that it would be easier for people to
keep track of bug changes via the web UI, instead of via email. For
example by providing an RSS feed or something like that.

(Well, it *is* of course a good idea, but I was thinking instead of
reverting to the old notification format.)

Regards,

Bjorn