Directing submitter to use upstream channels instead

[Bjorn Tillenius]

On Thu, Feb 09, 2006 at 12:07:40PM +0000, Ian Jackson wrote:
> Bjorn Tillenius writes ("Re: Directing submitter to use upstream channels instead"):
> > On Mon, Feb 06, 2006 at 04:45:50PM +0000, Ian Jackson wrote:
> > > Other times I would prefer not to [report upstream myself]
> ...
> > If it's indeed a bug, I think it's fair to let the bug be open in
> > Ubuntu. Even though it's such a bug that it won't be resolved in an
> > Ubuntu context, it still exists in Ubuntu. Would maybe the following
> > work?
> 
> By this reasoning, most upstream bugs should also be bugs open in
> Ubuntu.

Yes. Although, of course, it doesn't mean that someone should go through
the upstream bug tracker and open Ubuntu bugs.


> >     * Tell the reporter that he should report the bug upstream, and
> >       then add the link to the Ubuntu bug report
> > 
> >     * Mark the bug as 'needs info' until the upstream bug link has been
> >       added
> 
> This is no good; the bug is liable to end up in this state
> indefinitely.  If I decide it's not worth doing anything particular
> about the bug for Ubuntu, and explain why, then the submitter might
> well agree with me and decide to do nothing either - not even hunting
> for the bug upstream.

Isn't this a general problem with the 'needs info' state? How do you
deal with bugs that are in a 'needs info' in other bug trackers?


> >     * Maybe also setting the priority to low, to indicate that this bug
> >       will be fixed in Ubuntu, only if upstream fixes it.
> > 
> > That way, for a bug reporter, searching for existing bug reports, he
> > would see that the bug has already been reported in Ubuntu, and is
> > being worked on upstream. For you, who want to resolve Ubuntu bugs, you
> > could filter out all the bugs that are linked to an open upstream bug.
> 
> That doesn't help because it will filter out upstream bugs that we
> _have_ decided to fix locally in Ubuntu.

Yes, that's why I suggested that it might be good to set the priority
to low, so that you could filter out those bugs that you have decided
not to fix unless upstream fixes it.

I'm open to suggestions of how to deal with this better. Maybe Brad has
some ideas, since he's currently working on searching and bug reports,
I CCed him.


Regards,

Bjorn