Problems linking bug w/ upstream

[Bjorn Tillenius]

On Fri, Nov 10, 2006 at 08:18:18AM -0600, kiko at async.com.br wrote:
> On Thu, Nov 09, 2006 at 03:59:22PM -0500, Jonathan Jesse wrote:
> > > There is this bug:
> > > https://launchpad.net/distros/ubuntu/+source/keep/+bug/41356, which is
> > > also been reported here: https://bugs.kde.org/show_bug.cgi?id=122484 and
> > > when I click on Upstream, I'm prompted for the package, which I think is
> > > Keep as it affects Keep's current lack of documentation, however I get an
> > > error that a package is required, even if I type in Keep, or keep.  I
> > > noticed that the bug lists the fact that if effects keep as the package.
> 
> Okay, you're on the right track, but the current UI is a bit confusing
> and it's got you stuck. Copying Bjorn since he's been working in this
> area lately and might have an idea to make it less confusing.
> 
> The essential trick here is that when you click on "Upstream" you are
> /not/ being prompted for a "package", but for a "product". Packages are
> software in a distribution (like Ubuntu); products are the original
> upstream software. Products are registered under
> 
>     https://launchpad.net/products
> 
> so when you choose "keep" it correctly doesn't find the "keep" product
> because it isn't registered in Launchpad. To register it (which you may
> do yourself -- any user can) just hop on to
> 
>     https://launchpad.net/products/+new
> 
> and register it. You can also indicate in its setup that it uses the KDE
> bug tracker so that's already sorted out, too.
> 
> One alternative to this setup is to have a single entry point to adding
> new tasks, without the user deciding up-front whether it's a package or
> an upstream. That would allow us to provide more help text in the first
> page that could help answer this common question.

This would help, and there's a bug open on doing it,
https://launchpad.net/products/malone/+bug/1334.

Another thing that would help is to have a meaningful error message. If
a product can't be found, we should explain what that means, and what
the user can do to correct it. This is bug
https://launchpad.net/products/malone/+bug/1922, btw.

Regards,

Bjorn