Re-opening a bug

Matthew Paul Thomas mpt at canonical.com
Tue Aug 14 07:06:15 BST 2007


Hi Shirish

On Aug 9, 2007, at 7:38 AM, shirish wrote:
> ...
>         I had to re-open a bug as somebody mentioned you could re-open
> the bug if mroe information is given.  It's bug Bug 124536 just in
> case somebody is interested. Now while re-opening the bug I was kinda
> confused as to how should I reopen it.
> ...
> Should it be marked as new, confirmed, in progress or what?
> ...
> While I can't say confirmed or progress or any of the others , only
> new is which is in the user's hand, the rest have to be confirmed by
> other users or developers whoever can. Can there be a possibility to
> put a Status 'Old' or some other way to know this is a re-opened bug &
> differentiate it from 'New' Bugs.
> ...

In Launchpad's bugtracker, "New" doesn't really mean new. It means the 
bug report hasn't been confirmed.

So, it's fine to return the status to "New", if that's what it was 
before it was marked Incomplete.

Cheers
-- 
Matthew Paul Thomas
http://mpt.net.nz/
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