Spamming in the Support section

[Francis J. Lacoste]

On Monday 12 February 2007 21:31, Jonathan Zeppettini wrote:
> Hey Tom I'm sending a copy of this to the launchpad-users mailing list
> because the issue of spam will probably become more prevalent as the
> support system gains popularity. The instances you point out are
> annoying but this could definitely lead to a more troubling scenario
> where the system is used for commercial promotion and to generate
> links.
>
> What I'd like to know is if there are any plans to allow for the
> removal of bug/support comments (much the way reports/requests can be
> rejected). I'm thinking something along the lines of a moderation
> system where it takes more than one person to flag something as
> inappropriate before it is removed.
>
> I'd be interested to hear if anyone thinks this functionality would be
> useful or whether or not this is already under development.

We have a bug open on Launchpad about that:

Launchpad needs a way of easily flagging spam
https://bugs.launchpad.net/launchpad/+bug/45419

Fortunately, we have few cases of spam on Launchpad. The fact that an account 
with a confirmed email address is required to edit any content probably helps 
there. 

I also post a bug in the Answer Tracker about allowing to hide inappropriate 
comment, for a case like that.

Allow hiding inappropriate comment
https://bugs.launchpad.net/launchpad-support-tracker/+bug/85358


-- 
Francis J. Lacoste
francis.lacoste at canonical.com
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