"triaged" vs "confirmed"

Guillaume ARCHAMBAUD guillaume.archambaud at gmail.com
Wed Jun 27 10:56:24 BST 2007


Hello,

could you tell me if this wiki is up to date ?

https://wiki.ubuntu.com/BugWorkflow


Thanks

2007/6/27, Bjorn Tillenius <bjorn at canonical.com>:
>
> On Wed, Jun 27, 2007 at 03:57:20PM +1000, Martin Pool wrote:
> > What exactly is the distinction between these states?
> >
> > In the past when we (Bazaar developers) did triage we would generally
> > set things to invalid, confirmed (if it was a bug), needs info (if we
> > weren't sure if it was a real bug and needed more  information from
> > the user or a developer), or fix released (if it was already fixed).
> > I'm not sure where "triaged" should fit in -- is it supposed to mean
> > "i'm not sure if this is a bug, but if it is it's $priority"?  What
> > action should that drive?
>
> Triaged is different from Confirmed mainly in that you need to be a bug
> contact to be able to set a bug to Triaged. This is useful if you want
> to limit the number of people that can confirm that it's a bug. The
> major use case is to have a large number of people (some of maybe never
> have triaged bugs before, so you don't fully trust them to do a good
> job) triaging bugs, setting the bug to Confirmed. Then you can have a QA
> team that looks at all the Confirmed bugs, marks the good ones as
> Triaged, and the ones that need more triaging as Incomplete, pushing it
> back to the triagers' queue of bugs to look at.
>
> Developers then have to look at Triaged bugs, and they can be quite sure
> that the bug reports contain enough information.
>
> Of course you don't have to use the Triaged status at all, though. If
> you're happy with the way it currently works (with anyone being able to
> set a bug to Confirmed), you can continue having that workflow and not
> care about Triaged.
>
> Regards,
>
> Bjorn
>
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