That need to close bugs?
gothicx at sapo.pt
gothicx at sapo.pt
Wed Sep 19 11:59:52 BST 2007
Hi!
I think the new feature of LP 1.1.9 to automatically close bugs after
61 days, will be good to close most of non-important bugs.
How about to introduce it also to Answers ? To get them expired...
I like also the solved answers will not appear in LP account, just in
search.. like the bugs.
Thanks!
Citando Christian Robottom Reis <kiko at async.com.br>:
> On Tue, Sep 18, 2007 at 07:13:44PM +0200, Markus Hitter wrote:
>> Each bug filed contains a snippet of information, at least "something
>> doesn't work here". Each bug closed because of incompleteness says "I
>> ignore your work" to the filing person. Unless you redefine "closed"
>> from "problem solved" to "no interest in working on the problem", of
>> course.
>>
>> As for the solution - missing resources are a pretty bad excuse to
>> throw away user's contributions. There is no way but to sort the mess
>> and perhaps to refine the search tools.
>
> In practice, while true, I don't think this is a useful interpretation.
> I've spent a long time working on and looking at massive bug trackers
> such as Mozilla and GNOME, and here's my position on this topic:
>
> - Software will always contain bugs; bugs reported are more an
> indication of which bugs are affecting our most dedicated users.
>
> - The most important bugs should get fixed.
>
> - If a bug is important, for a population as big as Ubuntu users, it
> will affect more than one bug reporter.
>
> - Unclear or otherwise poor bug reports that stay open forever
> clutter listings, distract triagers and developers, confuse
> reporters and give the sense of a poorly managed bug tracker.
>
> If you add in limited resources to the above there's a strong argument
> to focus on bugs which have been clearly described and close the
> Incomplete bugs automatically.
> --
> Christian Robottom Reis | http://async.com.br/~kiko/ | [+55 16] 3376 0125
>
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Sem mais de momento,
Marco Rodrigues
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