Nuisance bug reports

[Chris Coulson]

On Mon, 2008-09-08 at 15:46 +0200, Stephan Hermann wrote:
> On Mon, 2008-09-08 at 12:31 +0100, Chris Coulson wrote:
> > I came across this report this morning:
> > https://bugs.launchpad.net/ubuntu/+bug/267675.
> > 
> > I set it to Incomplete and asked the reporter to provide more
> > information, on the off-chance that they might actually be trying to
> > report a bug. However, a short while later the same user reported this
> > bug: https://bugs.launchpad.net/ubuntu/+bug/267698.
> > 
> > It seems to me that the user is just messing around. 
> > 
> > I'm not sure whether there is a procedure for making the Launchpad
> > admins aware of this.
> 
> I wonder why the automatic "bugsquad" answer was added, anyhow?
> 
> I wonder now, if someone has read this bugreport carefully or just did
> some random sweep over launchpad bugs?
> 
> I think someone should ask Chris Coulson about this...
> 
> Regards,
> \sh
> 
> -- 
Stephan,

Sorry I didn't get back to you straight away. I can assure you that I
read all bug reports carefully and don't just sweep over them. When I
looked at the first one, I gave the reporter the opportunity to respond
by setting the status to incomplete, on the slim off-chance that they
might actually be trying to report a problem (this was before I knew the
real origin of the report). I explained this in the initial e-mail I
sent to this list.

You can see that when I came across the second one, I closed it straight
away.

I never just add a generic response to a report without reading it first
and understanding the problem. I just had to make that clear!

Thanks
Chris Coulson

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