[Bug 964685] [NEW] Failed disability accessability standards - 12.04 - Live CD & Installed

[Launchpad Bug Tracker]

You have been subscribed to a public bug by Marcos Vinícius (marcos-daekdroom):

Live CD under 12.04 daily build 25 Mar 2012 - issuing ongoing under all
Betas. Same under installed 2D and 3D desktops.

Accessibility features that have either been removed and which have to
be restored before 12.04 official release - and/or system wide issues
that deny access causing disability discrimination.

1. Start live cd - click desktop to change background to suitable
colour. Facility to maximise window using Alt F8 has is greyed out -
needs to re restored to meet accessibility standards - and should be
working in the beta. This accessibility feature is present in 10.04.4
through to 11.10 (verified today) - and should still be present in
12.04. It should not have been removed or deprecated under Gnome shell/3
or Unity - or for testing purposes.

2. Change screen theme to high contrast removes power button from top
bar - and top bar and window decoration does not change to high
contrast. Only the chosen desktop colour shows. Indicators for email etc
are also not high contrast. The Install Ubuntu icon fails to change to a
High Contrast form. Other desktop icons do change to high contrast -
except the Install Ubuntu icon which seems to be immutable. NOt very
nice for someone who wants to install Ubuntu but can't see the icon.

3. Change theme to high contrast inverted and same as 2 above - but also
removes sound control as well as power control. The Icons then default
to some type of system wide scheme which is NOT High contrast. Basic
denial of accessibility.

4. It is not acceptable for people needing High Contrast to have to
switch to a None High Contrast Theme to have access to Sound Control and
especially The Power control including user switching.

5. NO access to change of pointer/cursor  to provide High Contrast for
pointers - not much use for the high contrast themes if the mouse
pointer and cursors can't be seen! P^(  This was previously available by
right click desktop and change appearance! Why is it not there now and
where is it. A wide hunt across the System settings provided no options
- even using the most rational place to look under "Mouse". It seems
that there is to be no reasonable or rational way to have high contrast
accessibility which prevents they OS being test driven or even
installed.

6. When changing to high contrast the icons in the Unity launcher Icons
are "NOT" made high contrast - or at the very least have back lighting
Turned OFF to increase contrast. This is basic accessibility that should
be functional now. Orange Icon on an orange background is not high
contrast - and at the very least mouse over with high contrast selected
should turn off the back-lighting of the icon the mouse hovers over to
provide increased contrast and accessibility. Hack to turn off back-
lighting already available and should already be part of HIgh Contrast
themes to provide - well..... High Contrast.

7. The High Contrast Accessibility Themes fail to have suitable window
borders to differentiate edge of window from any other screen element
below. The windows need to draw a relevant and suitable border to define
edges. Over lapping windows have no suitable and discernible edge which
prevents manual resize by dragging window edge.

8. High Contrast Invert has no suitable Icons associated with it and
produces only system wide icons that are anything but High Contrast
making desktop icons inaccessible.

9. When attempting to use Ubuntu-bug to report live, it does not work.
Advise providing service within ubuntu-bug to allow basic accessibility
issues to be reported without user having to have full knowledge of
which package it is related to. What is causing the changes to standard
accessibility that has been available since 10.04 and before? Is it
Unity? Gnome Shell? Is it the Theme packages? ... and why is the end
user expected to know which package to report against when it is not
their responsibility to personally maintain Disability Accessibility on
the desktop system wide no matter what packages are involved.

10. A user should be able to type "ubuntu-bug accessibility" or "ubuntu-
bug disability" in a terminal and from there be able to report what is a
system wide issue and which is not an issue for a specific package. This
would meet disability accessibility requirements as an auxiliary aide or
service and reasonable adjustment. This should have been a basic set up
by now - in alpha to allow full participation of disabled users as part
of the pre launch testing. Better still there should be a singular app
with window to commence bug reporting - and that also should be fully
accessible from the top bar - and with a dedicated accessibility issue
route to make report.

11. May consider reporting any other issues (accessibility related or
otherwise) when some basic accessibility issues have been addressed and
allow a rational opportunity to do so free from disability
discrimination.

12. Ubuntu 12.04 - Unity presently fails all basic accessibility
protocols and standards for multiple disabilities. The failures are both
direct and indirect discrimination which has been antisocial and
unacceptable for many years and illegal in many countries.

Foot note - this report filed upon behalf of other user ( I.T. Grad )
who attempted to do this from the live 12.04 CD front end but was unable
to complete the process after "3 Hours" due to the inherent
accessibility failures which were insurmountable.

They were able to make all the necessary accessibility adjustments under
previous live CD front ends (10.04.4 to 11.10) in less than 2 minutes -
to verify that past accessibility for Live CD had been present and
functional - and to verify how it worked. That was also done within the
3 hour window using both Like CD in Vbox and also using multiple
installed desktop system.

After 3 hours they saw no point in making report as their time and good
will  had already been wasted.

The suggestion as to "ubuntu-bug accessibility" or "ubuntu-bug
disability" is theirs - given that they managed to open a terminal and
type those phrases only to be told there was no associated package. As
the accessibility failure prevents then from getting that info, it is
rational and reasonable that the accessibility issue needs to be
reported and resolved first - and then they may be able to undertake the
other steps to find out some package details and reports them. The
present reporting system with Ubuntu-bug causes basic discrimination and
obstructs reporting most serious matters that should not require any
package details being reported.

Having studied all relevant links to Bug Tracking - the instructions
provided do not address or deal with the issues  - or provide relevant
guidance/advice/information on how to report such basic system wide
issues - hence points 9 and 10 above.

The matters are reported here for immediate action and resolution.

** Affects: ubuntu
     Importance: Undecided
         Status: New


** Tags: bot-comment
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Failed disability accessability standards - 12.04 -  Live CD & Installed
https://bugs.launchpad.net/bugs/964685
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