newbie help needed

[Anthony Irven Scott]

Anthony Irven Scott wrote:
> karebai wrote:
>> Yes .. we have looked at that site Anthony ... but there's nothing there
>> to help us install the files we have found.
>>
>> On 6/11/07, *Anthony Irven Scott* <anthonyscott at comcen.com.au
>> <mailto:anthonyscott at comcen.com.au>> wrote:
>>
>>     karebai wrote:
>>     > Hiya,
>>     > Hopefully this will get through, nothing else has. We've finally
>>     decided
>>     > to take the plunge and give linux a try. After having a look what was
>>     > around we decided on Ubuntu. Nothing but trouble installing. After
>>     > scouring forums, websites, and whatever else we could find that wasn't
>>     > written for experts, we managed finally to get it up and running. Now
>>     > for internet. Nope, our modem isn't supported. Back to the forums ...
>>     > great ... known problem with 3com modems ... us along with near 1000
>>     > others ... OK ... we found a generic modem ... 40 odd files.. and
>>     > surprise ... no instructions on how to install ... Can anybody
>>     help ...
>>     > in plain aussie english, cos we are both reeling from the plethora of
>>     > information that seems to take us nowhere ....
>>     >
>>     > Karen & Paul
>>     >
>>     Karen and Paul,
>>     I shifted across to Linux just recently and agree that the first few
>>     weeks can be very daunting, but it does get better with time, and is
>>     well worth the trouble.
>>     Have you had a look at this site?
>>
>>     https://help.ubuntu.com/community/DialupModemHowto
>>     <https://help.ubuntu.com/community/DialupModemHowto>
>>
>>     This will help you advance the cause, I hope.
>>     Don't hesitate to get back to the list if you require further
>>     information.
>>
>>     Regards,
>>     Tony.
>>
>>
> Okay. First, it's probably best to keep this thread on the mailing list,
> as that gives you more opportunity for others to help resolve your
> existing problem. Next, can you provide some more detail about what
> types of files you are trying to install, which edition of Ubuntu have
> you chosen and what is the equipment that it is running on.
> What, broadly, is your geographical location.
> This will give us more info about your current problem.
> Regards,
> Tony.
>