port blocking on bigpond

[Tate Johnson]

On 26/01/2008, at 10:52 AM, peter baker wrote:

> I'm trying to set up gmail through thunderbird using imap
>
> I set up the connection as gmail told me to
>
> the connection just times out.  I rang bigpond cable tech support to  
> see if they were blocking port 993, they told that a) they don't  
> support gmail and b) they don't know what ports they block.
>
> anyone know if they block port 993?

I recently configured an a Gmail account to connect via the IMAP SSL  
protocol (993) on Evolution from a BigPond ADSL connection. I followed  
the "Configuring other mail clients" guide on the Google website. I  
can confirm it was working as intended.

Have you double checked that you've enabled IMAP in your Gmail  
account? Can you connect without SSL? Does your router/gateway  
restrict outbound packets?

You could always try connecting with telnet:

$ telnet imap.gmail.com 993

Cheers,
Tate
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