[Ubuntu-be] KBC Business

[Bram Biesbrouck]

Hi all,

I just got message from my bank (KBC) that I need to upgrade my 
KBC-business-account. Now, instead of using a separate card-reader like the 
private accounts, they are forcing me to use an USB smartcard-reader, which, 
you guessed it, doesn't work on Linux. A mail to their technical staff 
doesn't show much respect for other OS's:

Beste cliënt, 
KBC-Online for Business met beveiliging eBusiness Card is compatibel met PC 
(Windows) en in combinatie met Internet Explorer. Op de website 
www.kbc.be/welkom worden alle vereiste stappen die moeten uitgevoerd worden 
voor de installatie weergegeven. Apple wordt niet ondersteund en Linux wordt 
helaas ook niet ondersteund door KBC net zoals zijn tientallen 
UNIX-varianten.

In short: "we chose to support Windows-only, cause none of our clients use 
Mac, Linux or Unix-computers to access their bank accounts." I'm asking 
myself what kind of R&D-managers are working at KBC. I figure that, instead 
of hiring a tech-staff that knows how to do M$-programming, it really can't 
be that hard to use some imagination, and hire one that knows how to program 
for a UNIX environment too. Funds aren't the issue here too, I presume...

Any of you got experience in handling these kind of issues? I suppose an angry 
mail to some support-guy won't do much in this case.

cheers,

b.