[Bug 1620636] Re: Fails to pair with Bose QC35 headphones

[Jim Hodapp]

** Description changed:

  I am unable to pair the Bose QC35 BT headphones with Ubuntu, either
  Ubuntu desktop running 16.04 LTS with bluez 5.37 (also tried bluez 5.41
  from installed from yakkety archive), nor using Ubuntu Touch rc-proposed
  build for Turbo #174. I'm trying to pair through the normal bluetooth
  control panel brought up through the bluetooth indicator.
  
  I've attached some logs that show it failing to pair. If I can provide
  anymore useful information about the headphones, please let me know.
  
  Syslog with bluetoothd debugging enabled:
  http://pastebin.ubuntu.com/23141394/
  
  btmon output:
  http://pastebin.ubuntu.com/23141446/
  
  bluetoothctl output:
  http://pastebin.ubuntu.com/23141510/
+ 
+ With Linux kernel 4.8.0 and bluez 4.52:
+ ---------------------------------------
+ http://pastebin.ubuntu.com/23256457/

** Description changed:

  I am unable to pair the Bose QC35 BT headphones with Ubuntu, either
  Ubuntu desktop running 16.04 LTS with bluez 5.37 (also tried bluez 5.41
  from installed from yakkety archive), nor using Ubuntu Touch rc-proposed
  build for Turbo #174. I'm trying to pair through the normal bluetooth
  control panel brought up through the bluetooth indicator.
  
  I've attached some logs that show it failing to pair. If I can provide
  anymore useful information about the headphones, please let me know.
  
  Syslog with bluetoothd debugging enabled:
  http://pastebin.ubuntu.com/23141394/
  
  btmon output:
  http://pastebin.ubuntu.com/23141446/
  
  bluetoothctl output:
  http://pastebin.ubuntu.com/23141510/
  
  With Linux kernel 4.8.0 and bluez 4.52:
  ---------------------------------------
- http://pastebin.ubuntu.com/23256457/
+ 
+ bluetoothctl: http://pastebin.ubuntu.com/23256457/
+ btmon: http://pastebin.ubuntu.com/23256471/

** Changed in: bluez (Ubuntu)
     Assignee: (unassigned) => Konrad Zapałowicz (kzapalowicz)

** Also affects: canonical-devices-system-image
   Importance: Undecided
       Status: New

** Changed in: canonical-devices-system-image
     Assignee: (unassigned) => John McAleely (john.mcaleely)

** Changed in: canonical-devices-system-image
   Importance: Undecided => High

** Changed in: bluez (Ubuntu)
   Importance: Undecided => High

** Changed in: canonical-devices-system-image
       Status: New => Triaged

** Changed in: bluez (Ubuntu)
       Status: New => In Progress

** Changed in: canonical-devices-system-image
       Status: Triaged => In Progress

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https://bugs.launchpad.net/bugs/1620636

Title:
  Fails to pair with Bose QC35 headphones

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