[Bug 1743336] [NEW] bluetooth devices are not getting found

[Praveenkumar Jangala]

Public bug reported:

bluetooth device search not working. But hardware works fine in windows
OS

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: bluez 5.46-0ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-29.32-generic 4.13.13
Uname: Linux 4.13.0-29-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia wl
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 15 15:14:44 2018
InstallationDate: Installed on 2017-06-09 (219 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Dell Inc. Inspiron 3543
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-29-generic.efi.signed root=UUID=6096ccbb-709f-4a74-ad1f-f9f1b7dbee89 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to artful on 2018-01-06 (8 days ago)
dmi.bios.date: 05/13/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 04XW3R
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd05/13/2016:svnDellInc.:pnInspiron3543:pvrA08:rvnDellInc.:rn04XW3R:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3543
dmi.product.version: A08
dmi.sys.vendor: Dell Inc.
hciconfig:
 hci0:	Type: Primary  Bus: USB
 	BD Address: 2C:33:7A:F9:C9:20  ACL MTU: 1021:8  SCO MTU: 64:1
 	DOWN 
 	RX bytes:8237 acl:0 sco:0 events:1071 errors:0
 	TX bytes:8678 acl:0 sco:0 commands:926 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug artful

-- 
You received this bug notification because you are a member of
Bluetooth, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1743336

Title:
  bluetooth devices are not getting found

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1743336/+subscriptions