[Ubuntu Wiki] Update of "Bugs/Responses" by era

Wed Oct 13 07:44:13 UTC 2010

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The following page has been changed by era:
http://wiki.ubuntu.com/Bugs/Responses?action=diff&rev1=306&rev2=307

The comment on the change is:
Moving Firefox and ffmpeg into package-specific section

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  ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information.<<BR>><<BR>>Please include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have trouble, do not hesitate to ask for more assistance. Thanks in advance.||
  
+ === Debugging Firefox ===
+ 
+ ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better.  Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs? Also, please answer these questions:<<BR>>Is this crash reproducible? If so, which are the steps that lead to it?<<BR>>Which flash package do you have installed?<<BR>>Which Java package do you have installed?<<BR>>Which Firefox extensions do you have installed?<<BR>><<BR>>This will greatly aid us in tracking down your problem.||
+ 
+ ==== Firefox crash report that fails retrace ====
+ Firefox bug triaging policy is to close (set to "invalid") crash reports from apport that fail retracing.
+ 
+ ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report didn't yield the required information. Please go ahead and submit a new crash report if it crashes again with the latest available version of the package. Thanks in advance for your cooperation and understanding. ||
+ 
  === Debugging Samba ===
  
  <<Include(DebuggingSamba, , from="## StockReplyStart", to="## StockReplyEnd")>>
@@ -94, +103 @@

  === Debugging Openldap ===
  
  <<Include(DebuggingOpenldap, , from="## StockReplyStart", to="## StockReplyEnd")>>
+ 
+ === Debugging ffmpeg (mostly libavcodec and libavformat bugs) ===
+ 
+ ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. You have reported a crash that actually happened in the libavcodec or libavformat library. In order to be able to actually fix this bug, we must be able to:<<BR>><<BR>>1. Reproduce it;<<BR>>2. Check if it happens with the latest version; and<<BR>>3. Understand where it actually crashes.<<BR>><<BR>>You can help with the first point by attaching an example file to this bug report. Please note that a proper attachment is preferred over a link to some remote site. Remote sites that are password protected or otherwise restricted (services like rapidshare.com) are absolutely not acceptable. If your file is too large, try to reproduce with the first few MB only. See http://ffmpeg.org/bugreports.html section "Submitting Sample Media" for guidelines.<<BR>><<BR>>Please also make sure that your file crashes with the commandline application ''ffplay'' from the '''ffmpeg''' package. If the crash does not happen with that tool, the bug does not belong to the '''ffmpeg''' package, but to some higher-level package like '''libxine1-ffmpeg''' or '''gstreamer0.10-ffmpeg''' (depending on what player has been used)||
  
  === Debugging SCIM related issues ===
  
@@ -145, +158 @@

  
  ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better.  However, your crash report is either missing or challenging to deal with as a ".crash" file.  Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.<<BR>><<BR>>If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.<<BR>><<BR>>If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your {{{/var/crash}}} directory and double click on the crash report you wish to submit.<<BR>>If you are using Kubuntu or Xubuntu you can file the crash using {{{/usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash}}} in a terminal - where _my_crash_report.crash is the crash you would like to report.<<BR>><<BR>>I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently.  Thanks in advance for your cooperation and understanding.||
  
- == Firefox crash report that fails retrace ==
- Firefox bug triaging policy is to close (set to "invalid") crash reports from apport that fail retracing.
- 
- ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report didn't yield the required information. Please go ahead and submit a new crash report if it crashes again with the latest available version of the package. Thanks in advance for your cooperation and understanding. ||
  
  == A duplicate ==
  When making a bug report a duplicate of another it is important to communicate to the reporter that any discussion regarding the bug should take place in the master bug.  Keep in mind that NUMBER is a placeholder and should be the number of the master bug report.
@@ -197, +206 @@

  
  ## ||<tablestyle="background-color: #eee"> The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Maverick Meerkat.  It would help us greatly if you could test with it so we can work on getting it fixed in the actively developed release.  You can find out more about the development release at http://www.ubuntu.com/testing/ ||
  
- == ffmpeg (mostly libavcodec and libavformat) bugs ==
- 
- ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better. You have reported a crash that actually happened in the libavcodec or libavformat library. In order to be able to actually fix this bug, we must be able to:<<BR>><<BR>>1. Reproduce it;<<BR>>2. Check if it happens with the latest version; and<<BR>>3. Understand where it actually crashes.<<BR>><<BR>>You can help with the first point by attaching an example file to this bug report. Please note that a proper attachment is preferred over a link to some remote site. Remote sites that are password protected or otherwise restricted (services like rapidshare.com) are absolutely not acceptable. If your file is too large, try to reproduce with the first few MB only. See http://ffmpeg.org/bugreports.html section "Submitting Sample Media" for guidelines.<<BR>><<BR>>Please also make sure that your file crashes with the commandline application ''ffplay'' from the '''ffmpeg''' package. If the crash does not happen with that tool, the bug does not belong to the '''ffmpeg''' package, but to some higher-level package like '''libxine1-ffmpeg''' or '''gstreamer0.10-ffmpeg''' (depending on what player has been used)||
  
  == Packages not provided by Ubuntu ==
  
@@ -275, +281 @@

  
  ||<tablestyle="background-color: #eee"> Thank you for taking the time to report this bug and helping to make Ubuntu better.  Translations in Ubuntu are handled by the [[https://launchpad.net/ubuntu-translations|Ubuntu Translations]] project, so we are going to move this bug report over to that project. ||
  
+ 
- == Firefox ==
- ||<tablestyle="background-color: #eee">Thank you for taking the time to report this bug and helping to make Ubuntu better.  Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs? Also, please answer these questions:<<BR>>Is this crash reproducible? If so, which are the steps that lead to it?<<BR>>Which flash package do you have installed?<<BR>>Which Java package do you have installed?<<BR>>Which Firefox extensions do you have installed?<<BR>><<BR>>This will greatly aid us in tracking down your problem.||
  
  == Incomplete Package Request ==
  ||<tablestyle="background-color: #eee">Thank you for taking the time to request this package and helping to make Ubuntu better. Unfortunately you have not provided enough information for a developer to start packaging this application. Please make sure this bug meets the guidelines at https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages. An example of a complete package request is available at https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages/ExamplePackageRequest.||


