Bug in LP?

C de-Avillez hggdh2 at ubuntu.com
Sun Dec 4 19:22:59 UTC 2011


On 03/12/11 17:56, Gianfranco Costamagna wrote:
> Hi everyone, I have a problem in setting status of this bug [1]
> back to "new".

Yes. Fix Released bugs can only  have the status changed by
maintainers or members of the Ubuntu Bug Control team. I reset it to
Triaged/Medium.

>
> Is anyone else experiencing the same problem?
> BTW I'm using LP beta, but other users told me they have the same
> problem.

Whenever this happens again, please either email BugSquad, or go
online at the #ubuntu-bugs channel on irc.ubuntu.com, and ask for
help. We will help :-)

> I wouldn't report another bug, I don't like this way since the
> status was changed but imho a patch should be provided before
>

More than that, not only a patch, but a SRU request, and confirming
the bug fixed on the current
development release (Precise Pangolin). Only after all of that the
bug should be moved to a terminal state.

<snip/>

>
>
> Il destinatario del messaggio e' tenuto a verificare se lo stesso
> non gli
> sia pervenuto per errore.
(...)

It is widely considered bad etiquette to insert non-enforceable
conditions in an email ;-)

Thank you for raising this issue. Please do not hesitate on
contacting us again on any doubts you have.

Cheers,

..C..

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