[Rhythmbox-devel] No Rhythmbox auto fill of album information

[Tracy L. Cann]

Hi Brian.
The point where I reached the "use applications report a bug" message
was on my system, not in Launchpad. The first "ubuntu-bug" screen asks
the question "What kind of bug do you want to report?" and I clicked on
"Sound/audio related problems". Then the next screen asks "What
particular problem do you observe?" and I clicked on "Sound problem with
one or a few applications only". The next screen then says to report the
bug through the applications "report a bug" feature, which Rhythmbox
doesn't have. At that screen the only option is to hit "Close" and the
ubuntu-bug process stops.

I didn't know about the "ubuntu-bug" method of reporting bugs until
Jeremy Bicha informed me of it while helping me with a different
problem.

May I suggest that an easily found site be created that guides people
(especially Ubuntu newbies like me) on how to create bugs using
ubuntu-bug. That site, if it is created, should list all of the
application specific commands like "ubuntu-bug rhythmbox" for Rhythmbox.
Therefore if I find a bug with for example Gramps Genealogy or GnuCash
Finance Management, I can create the bug report, it can collect the
system and version information and the bug report can be created in
Launchpad and directed toward the appropriate developers.

Hope this helps.
Sincerely,
Tracy L. Cann
On Thu, 2011-12-15 at 08:04 -0800, Brian Murray wrote:
> On Wed, Dec 14, 2011 at 11:00:43AM -0500, Tracy L. Cann wrote:
> > Hi.
> > Rhythmbox is not autofilling CD album and song information when adding a
> > CD to the music library. According to the e-mail reply below from a
> > Rhythmbox developer, it is because Ubuntu version 10.04 LTS is shipping
> > a broken version of Rhythmbox which can't do CD lookups.The contact says
> > that the Ubuntu developers need to recompile Rhythmbox to use
> > libmusicbrainz3-6 instead of libmusicbrainz4c2a. (see below)
> > 
> > I would have filed this bug through Launchpad which I have used in the
> > past, but I can't find a link to manually add a new bug in Launchpad.
> 
> This is deliberate because we want you to use 'ubuntu-bug' to report the
> bug as it gathers detailed information about your system and the
> application's configuration.
> 
> > I also tried using ubuntu-bug, but when I was finished clicking through
> > the GUI screens, it said that I had to file the bug through the
> > applications "report a bug" option which Rhythmbox doesn't have (or I
> > couldn't find).
> 
> I'm curious where it said you had to file a bug through the
> application's report a bug menu.  I'd guess it was in your web browser
> when you were filing in the bug report at launchpad.net.  Is that
> correct?
> 
> > Just explaining why I'm e-mailing the bug squad list instead of filing a
> > bug report on Launchpad.
> 
> Thanks for bringing this to our attention - if people are having
> problems reporting bugs we are very interested in hearing about it!
> 
> Oh, it looks like you got your bug reported -
> http://launchpad.net/bugs/904797.  Quickly looking at the other
> rhythmbox bugs these two definitely seem related and all three are
> probably about the same issue:
> 
> http://launchpad.net/bugs/815585
> http://launchpad.net/bugs/787475
> 
> --
> Brian Murray
> Ubuntu Bug Master