Bug Triage processes need some improvement and automation...

[AG Restringere]

Thomas,

Let's look at that bug one more time:
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1221304

Question: Who's triaging the bug right now?

It could be:  AG Restringere, Stephen Webb, Dave Vree, Stefan Sudin, Dan,
John de Waal, Michael Madjic.  I don't know from a quick glance at the bug.
 There's also no information telling me whether the bug is being actively
triaged.  You have the experience and knowledge to this answer immediately
but those who are a new or not on the Bug Control/Squad team can't easily
tell.  This creates confusion and lack of clarity.  Most of the time what
stops me from working on a bug is that I can't immediately whose managing
that bug and what they intend on doing with it.  The Bug Triage person's
intent is very important, because I don't know if that person intends on
triaging the bug completely or they're just handling it temporarily and
waiting for someone to finish it for them.  Once again what I mean by
"managing" is doing Bug Control/Squad related things with the bug and not
fixing it or solving it.

We can pretty easily know via the "Assigned To:" field which Developer,
Maintainer or Packager is fixing a bug but we still don't have a field that
tells us which Bug Control/Squad people are triaging that bug and what
they're doing with it.

Concerns:

   - How can it be made more obvious which Bug Control/Squad members are
   working on a bug?
   - How can some sort of status like "triaging" be made so it's known
   wether it's being actively triaged?
   - What filters can be put into Launchpad so a person can find bugs that
   are currently not being triaged by anyone on the team and whether it's
   being actively triaged?

Once again thank you for taking these issues into consideration.

Best regards,
AG
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